Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

After Sales Service Trainer

Beko Balkans d.o.o.

Beograd

05.06.2019.

ugovor puno radno vreme

logo_21084

We are looking for:

After Sales Service Trainer

Belgrade

After Sales Service Trainer responsibilities include:

  • Developing digital and print educational material (e.g. videos and manuals)
  • Organizing classroom-style seminars
  • Conducting role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)

Job brief

We are looking for a Customer Service Trainer to educate our support and customer service teams by conducting seminars and interactive courses. Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.

Responsibilities

  • Develop digital and print educational material (e.g. videos and manuals)
  • Organize classroom-style seminars about product features and aftersales techniques
  • Schedule regular training sessions (e.g. monthly or quarterly)
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
  • Assess the impact of each educational course on staff performance and client satisfaction
  • Maintain updated records of training curricula and material

Requirements

  • Work experience as a Customer Service Trainer or similar role
  • Experience in customer service and service network positions is a plus
  • Excellent communication and presentation skills
  • Additional certification in training is a plus
  • Ready to travel frequently

Deadline for applications: 05.06.2019.

    Konkurs je istekao.

    Beko Balkans d.o.o.

    • Omladinskih brigada 88/1, Beograd, Srbija
    • PIB: 108843842
    • Matični broj: 21079146
    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?