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Konkurs je istekao.

Call Centre Agent for Italian language

Gi Group HR Solutions

Beograd

25.10.2016.

ugovor puno radno vreme

Gi Group HR Solutions

Gi Group HR Solutions d.o.o. as a leader in the region and part of Gi Group, prestigious and one of the leading consulting companies in the field of human resources, is able to offer comprehensive solutions in all areas of human resources management.

On behalf of our client, one of the world’s leading outsourcing providers of customer experience management, we are looking for positive, flexible and team-oriented individuals to fill in the following position:

Call Centre Agent for Italian language

(Location: Belgrade, Serbia)

Responsibilities:

  • Promptly responding to customer requests via phone, email, chat, letter, or social media
  • Managing and resolving customer complaints and reducing possible customer dissatisfaction
  • Identifying, researching, and resolving customer issues using all available resources
  • Providing personalized customer service by responding to the needs of the customers
  • Generating customer interest in the services or products offered by the company
  • Ensuring feedback from the customer to further improve the customer services

Requirements:

  • Excellent knowledge of Italian language (C1 level both written and spoken)
  • Very good interpersonal skills coupled with a positive attitude
  • Ability to work in a fast-paced, results-oriented environment
  • High level of flexibility and welcoming attitude towards change/improvements
  • A persuasive, approachable and friendly telephone manner
  • Stress resilient person
  • Very good PC skill and good technical knowledge/ interest in technical field

If you are interested in the position and your profile fits the above stated requirements, please follow this link to fill out an on-line application: www.gigroup.rs/aktuelni_konkursi

Closing date: 25.10.2016.

Please note that only short-listed candidates will be contacted.

    Konkurs je istekao.

    Gi Group HR Solutions doo

    Gi Group posluje u oblasti privremenog i trajnog zapošljavanja, regrutacije i selekcije, HR konsaltinga i treninga, kao i u različitim oblastima srodnih usluga. Zahvaljujući svojoj direktnoj prisutnosti, kao i strateškim partnerstvima, grupa posluje u preko 30 zemalja u Evropi, Aziji i Americi.Želimo da kroz naše usluge doprinesemo, kao ključni igrač na globalnom planu, razvoju tržišta rada i edukaciji vezanoj za ličnu i društvenu vrednost rada.

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