Compass United Carrier ( a Compass Holding LLC affiliated company), is a leading expert in providing services to the transportation (trucking) industry. We are looking to hire experienced Dispatch Team Leader and Operations Manager (Trucking)
The ideal candidate for our Dispatch Team Leader and Operations Manager position will be responsible for building a team of dispatchers, setting up offices and managing daily business operations. Our Dispatch and Operations Manager will train and manage dispatch/operations group on tasks associated with daily business functions, orders, pickups, deliveries; Track shipments, liaise with customers, check all areas of the supply chain for efficiency and ensure that operations run smoothly; Build relationships with drivers and coworkers to foster a productive work environment that focuses on teamwork and efficiency; Direct and assist drivers; Complete paperwork related to transportation ; Develop or revise company policies and implement plans that increase profits; Communicate with other department managers, settle customer complaints related to freight shipments and deliveries, claims and other;
Responsibilities:
- Manage the fleet and day to day operations
- Book and schedule freight
- Ensure loads are picked up and delivered on time by tracking driver activity; Schedule pickups and deliveries as needed
- Advise drivers and help them manage their time using ELD to continually improve daily and weekly mileage performance
- Assist drivers as needed with other departments
- Communicate with drivers throughout the load transit to build good relationship
- Keep drivers informed and motivated
- Resolve and mediate driver conflicts and problems to avoid driver turnover
- Assist and address potential claims, accidents, incidents immediately with safety and claims department
- Record and maintain files and records
- Other tasks as necessary
Minimum Qualifications:
- Minimum 2 year of experience with US based trucking is mandatory (applications without required experience will not be considered)
- DAT familiarity is required
- US geography knowledge
- Fluent English (both written and spoken)
- Great interpersonal and communication skills
- Basic knowledge of MS Office and computer skills
Benefits and Compensation:
- Competitive pay based on experience; Full time position
- Quick career advancements
- Achievement based bonus
Work schedule:
Monday - Friday 7am - 3pm (Serbia 14h - 22h)
Compass Development International d.o.o.
Our Mission Our mission is to build lasting relationships with our customers and employees. We commit to always deliver exceptional service, earn your confidence, trust and future partnership.Our Vision Through consistent innovation, growth and development, we will continue to navigate towards the success of our customers, employees and organization.Our CultureTRAINING, EDUCATION AND DEVELOPEMENT: It is our priority to sharpen our skills, improve our knowledge and improve our performance.TEAMWORK: When…
Više o poslodavcu