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Konkurs je istekao.

Customer Care Coordinator

Mimoza 99 d.o.o.

Beograd

14.07.2017.

ugovor puno radno vreme dostupno studentima

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We are looking for:

Customer Care Coordinator

Belgrade, One work position

As a Customer care coordinator, you will focus on customer service and work closely with the co-founders, logistics, and interns to ensure that our customers are satisfied. You will be responsible for coordination of customer service in ourcompany. 

Your responsibilities will include:

  • Organize and coordinate customer care
  • Dealing with customer queries on the email and via live chat
  • Downscaling activities to team members
  • Organize, coordinate and update databases
  • Data inputting
  • Working closely with logistics

The ideal candidate will have

  • Previous experience in Customer care ideally from an e-commerce
  • Highly developed people management skills
  • Ability to manage own workloads and for other team members
  • Advanced customer service skills
  • Fluently in English
  • Strong IT literacy
  • Degree qualified or equivalent mix of education and experience
  • Friendly and personable approach

What we offer:

  • Working in young and creative international environment in our offices in Downtown Belgrade. We offer constant improvement, opportunities for progression and support
  • Free coffee, energy drink and fun included
  • To start as soon as possible

Deadline for applications: 14.07.2017.

    Konkurs je istekao.

    EnnovationHUB

    We are a dynamic e-Commerce Company currently looking for digital marketing specialists and customer service specialists to join our talented marketing team in Belgrade or Timisoara. Our new team members will be working on our 2 leading brands within the Home & Living category and be involved in transforming our online web-shops into industry leaders in the United States, UK and Scandinavian markets.  

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