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Konkurs je deaktiviran. Na zahtev poslodavca, konkurs je deaktiviran dana 01.11.2017 pre isteka prvobitno postavljenog roka.

Customer Care Representative

Avast

Beograd

08.11.2017.

ugovor puno radno vreme dostupno osobama sa invaliditetom

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Avast Software (www.avast.com), maker of the world's most popular antivirus, protects over 400 million computers and mobile devices with our security applications. In business for over 25 years, Avast is one of the oldest companies in the computer security business, with a portfolio covering everything from free antivirus for PC, Mac, and Android, to premium suites and services for business – offered in about 40 languages.

Based in Prague, Czech Republic, with offices e.g. in the USA, Canada, Germany, Serbia, the Netherlands or Taiwan, Avast Software employs some of the brightest new talent in the IT industry, from around 30 different nations.

For our team in Belgrade we are currently looking for:

Customer Care Representative

You will be a Customer Care Specialist with a focus on customer retention. As part of this team you will be working to help support the global customers of HideMyAss, Avast’s market leading privacy product. The HideMyAss customer support team has been based in Belgrade for 5 years and continues to provide the best customer service around.

What you will do:

  • Solve problematic customer situations and focus on retaining customers
  • Communicate online with customers all over the world via chat or tickets
  • Provide day to day support and care to HMA users
  • Your working hours will be in shifts (nights not included)

What we need:

  • Great communication skills
  • Fluent English
  • German and/or French language is a plus
  • Previous experience in a role involving direct interaction with customers
  • Interest in technology

What we offer:

  • Awesome work and office equipment
  • Occasional ability to work from home
  • Drinks and snacks, lunch on Wednesdays
  • Multisport card - Fitpass (https://fitpass.rs/)
  • 24 vacation days
  • Teambuildings
  • Movie nights
  • The chance to join a major global tech company
  • Amazing and international work environment

Sounds like fun? We look forward to hearing from you!

Deadline for applications: 08.11.2017.

    Konkurs je deaktiviran. Na zahtev poslodavca, konkurs je deaktiviran dana 01.11.2017 pre isteka prvobitno postavljenog roka.

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