Job description:

Serve as the main point of contact for customer quality concerns. Provide timely responses and solutions to customer complaints or inquiries.
Conduct root cause analysis using ISHIKAWA, 5 Why methodologies. Implement corrective actions and verify their effectiveness to prevent recurrence.
Maintain compliance with industry standards, particularly IATF 16949. Prepare for and participate in internal and external audits.
Track, monitor, and report on customer-specific key performance indicators (KPIs). Analyze trends and take proactive measures to address any issues.
Work with production, engineering, and other teams to resolve quality issues.
Prepare and submit key quality documentation such as PPAPs and control plans.
Maintain accurate records to support production and ensure quality consistency (such as claims, COPQ records, etc.)
Reference: 3YuGMW3wRlNro-i5j4o5jvCpSzgjNWpT3O2m6P7-_TTlGyYq6cnUFcsHq9EH9Eax

Minth Automotive Europe

Minth Group stands as a global leader in the manufacturing of exterior and structural automotive parts. With a workforce of 22,331 employees distributed across four business units and 77 global plants and offices, our operations span three continents and 14 countries.We take immense pride in serving a diverse clientele, encompassing over 70 automobile brands from all over the world. Leveraging one of the world’s most comprehensive and diverse customer platforms, Minth has made significant…

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Konkurs je istekao.