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Konkurs je istekao.

Customer Service Specialist – German Language

Testrut d.o.o.

Novi Sad

25.06.2020.

ugovor puno radno vreme

The Ribelli GmbH is the digital strang of a trading company TESTRUT https://www.testrut.com/ with more than 80 years of tradition in the non-food sector. With around 5,000 items for home (housewares and bathroom articles) and garden (garden furniture, decoration & ambience and gardening items). Ribelli, an online retailer offering wide range of products which sourcing worldwide to customer  with constantly new in-house developments and sales approaches, we are driving our successful growth. To enforce our growth strategy, we are looking for a candidate who immediate available for our office in Serbia – TESTRUT DOO.

Your perspective

  • As a Customer Care Specialist you are the ear and the voice of Ribelli.
  • You advise customers in all matters and questions from different areas.
  • You can answer our customers' inquiries by phone and e-mail.
  • You keep track of customer queries and edit them independently.
  • You are in constant contact with our customers and ensure an appropriate solution to each inquiries. You must express a positive feeling with our customers.
  • After completing your own training, you also need to take on coaching activities for new employees. 

Your profile

  • You have experience in customer service (preferable and advantage)
  • Your German spoken and written skills are excellent, ideally you also have knowledge of English
  • You have a strong customer focus and can handle different situation independently. Even in stressful situations you always stay calm, friendly and serious.
  • You have secure handling with the MS Office package, SAP knowledge is an advantage.

Your application

  • We have an open, transparent corporate culture with highly motivated colleagues pursuing our ambitious corporate goals.
  • Tempting basic salary
  • If you want to become part of us, we would like to get to know you.
    Konkurs je istekao.

    Testrut doo

    Testrut doo, ogranak kompanije Testrut GmbH iz Nemačke, posluje već punih 5 godina u Srbiji. Mi smo mali tim, sa tendencijom da se proširimo. Bavimo se prevođenjemi pisanjem web sadržaja za kompanije koje svoje proizvode prodaju putem Amazona u Evropi, sa prevasohodnim fokusom na tržište Nemačke. Pored toga, pružamo usluge vođenja i održavanja Amazon naloga, kao i pružanjem usluga korisničkog servisa i podrške kupcima. Uskoro menjamo ime i strukturu kompanije sa ciljem da postanemo veći i uspešniji.…

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