Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Customer Support Level 2 Specialist

Intens d.o.o.

Novi Sad

24.11.2017.

ugovor puno radno vreme

logo_15387

Customer Support Level 2 Specialist

Novi Sad

About us:

Intens is a software development company based in Novi Sad specializing in designing and developing bespoke solutions and applications. Intens is passionate about the projects it undertakes as it confidently delivers excellence in each and every project and has been doing so for over 15 years. Our teams are engaged in software product development and projects using the latest methodologies, tools and technologies. Intens is the trusted technology partner for industry leaders like Harmony IS, JPMorgan Chase Vastera, Livingston Intl , ProSoft XP, Imanet etc. We are constantly looking for ambitious and talented IT professionals like you – join us, grow with us and become a part of our success story.

Responsibilities:

  • Provide technical support for propriatery software products work with customers and development team on long-term international projects
  • Provide capabilities to solicit input from users, handle major and minor bugs and software enhancement requests
  • Provides guidance, instruction, problem solving and assistance to users in response to written and verbal questions regarding the proper use of applications
  • Provide support of software products by investigating and recreating reported defects
  • Aid support of software products by identifying cause of reported defects
  • Notify development team on system, programming, and/or production problems reported impacting the user experience
  • Collect necessary details for reported defects and document production problems with appropriate action
  • Update Users on the status and priority of bug fixes

Your profile:

  • Hands on application support, have strong customer support skills
  • Have university degree in computer technology or related field
  • Basic knowledge of Java and web applications
  • Basic knowledge of SQL
  • Basic knowledge of Linux
  • Able to interpret information collected from various log files
  • Be effective and creative in problem solving with strong analytical skills
  • Communicate clearly and effectively in English, both orally and in writing, in a professional manner
  • Able to successfully interact with clients to translate their needs into software functionality
  • Able to establish cooperative and supportive relationships with users while maintaining their confidence
  • Orientation towards teamwork

We offer:

  • A dynamic and highly stimulating environment in an international IT Service company
  • Excellent career opportunities through challenges
  • Competitive compensation and salary
  • Flexible work schedule and casual dress code
  • Open, informal and fun atmosphere
  • Visits to the client’s site

Please send CV + cover letter EXCLUSIVELY in English electronically.

Please kindly find more information about Intens on www.intens.com

Deadline for applications: 24.11.2017.

    Ovaj poslodavac odgovara na vaše prijave
    Konkurs je istekao.
    Upoznajte poslodavca Intens d.o.o.

    Intens d.o.o.

    Intens je osnovan sa ciljem da bude kuća talentovanih programera koji stvaraju izuzetna rešenja. Da bi se cilj ostvario potrebno je izgraditi tim, a da bi se tim sačuvao i rastao potrebno je osim atraktivnih projekata i korišćenja najsavremenijih tehnologija, stvoriti dobru atmosferu, fleksibilne radne ... Saznajte više

    Beneficije

    • FLEKSIBILNO RADNO VREME
    • HIBRIDNI MODEL RADA
    • RAD NA DALJINU
    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • PROGRAM MENTORSTVA
    • NAGRADE, BONUSI, POKLONI
    • DODATNI SLOBODNI DANI
    • ZDRAVLJE
    • DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
    • SPORT I REKREACIJA
    • TIMSKA DRUŽENJA
    • ZABAVNI SADRŽAJ
    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?