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Field Technical Support Manager

Heads Talent Solutions

Sombor

03.10.2019.

ugovor puno radno vreme

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Field Technical Support Manager

Sombor

Who we are

Regional HR company operating in the Adriatic countries, providing organizations with the right Talent Solutions and strategies by successfully penetrating the major industries. With our regional team of dedicated consultants, we guarantee that every client gets individual and customized attention. Our expertise and knowledge ensure our clients will obtain “the right talent”.

Heads Talent Solutions has partnered with the company AGRISER, part of FERRERO GROUP, one of the largest confectionary manufacturers in the world, to support their expansion in Serbia by finding their:  

The role:

  • Organise work and manage employees in Technical Support department (irrigation technicians, agricultural machinery mechanics, logistics coordinator and warehouse clerk), 
  • Coordinate and harmonise work of Technical Support with Agriculture Operations to ensure continuity in agronomic activities,
  • Ensure continuous and proper functioning of machinery, equipment and installations, while taking into account the rational use of energy and spare parts, 
  • Organise timely diagnostics, repairs and replacement of defective components,
  • Participate directly in setting up and correcting complex failures and collaborate with third party technicians and mechanics,
  • Keep up-to-date maintenance records, analyse failure rates, and propose remedial measures, 
  • Manage a warehouse, an internal diesel fuel station and a company vehicle fleet, 
  • Coordinate activities in managing non-hazardous and hazardous waste, 
  • Report to Agricultural Operations Manager on the condition, proper functioning and availability of machinery, equipment and installations and availability of agricultural inputs in the warehouse, 
  • Prepare and coordinate the annual budget with the CFO and is responsible for its implementation,
  • Prepare and implement a programme for on-going and preventative maintenance and servicing,  
  • Prepare and implement annual, monthly and weekly work plans of Technical Support,
  • Prepare a procurement plan for spare parts, materials and external services, 
  • Provide support in the procurement process (prepare documentation, analyse offers, participate in negotiating with and selecting suppliers, monitor and coordinate procurement, oversee delivery/work of suppliers, and delivery/works handover, monitor and activate warranties as needed, monitor insurance and act in case of an insured event onset), 
  • Organise and coordinate import and export logistics for goods,
  • Perform technical control visits of existing and potential suppliers as needed, 
  • Partake in the work of the Team for Implementation of Investment Projects (as Team Leader for Technical Support projects, and as team member for Agricultural Operations projects)
  • Provide and update instructions and procedures for maintenance and repair of machinery and equipment,
  • Communicate with local, provincial and national institutions competent for tasks falling under the remit of Technical Support,
  • Monitor the legality of work of Technical Support and apply prescribed OHS regulations, fire protection regulations, environmental protection regulations and quality system standards. 

Managing the function of Irrigation Technicians

  • In accordance with the irrigation programme and weekly plans delivered by Agricultural Operations, manage irrigation technicians, set priorities, assign duties, monitor work and define instructions for employees.  
  • By using SCADA system in the command and control centre, and by working directly with technicians in the field, manage and oversee the work of the irrigation system, and obtain irrigation and fertigation parameters.
  • Ensure realisation of set parameters (quantity of water used for irrigation, watering periods, quantities, types and concentrations of water-soluble fertilisers, etc.). 

Managing the function of Agricultural Machinery Mechanics 

  • Organise work to timely service, maintain, overhaul and repair mechanical, hydraulic and electrical systems for all agricultural machines, to wash vehicles, to perform tire repair in both the workshop and in the field, and to adjust mounted machines in line with set parameters.
  • Plan and implement service and maintenance intervals for agricultural machinery in accordance with the plan of Agricultural Operations. 

The successful applicant:

  • University degree, level VII in mechanical or other technical field (preferably a mechanical engineer) 
  • No less than 5 years of work experience in technical maintenance jobs, of which no less than 1 year of experience in management jobs (preferably in agriculture with knowledge of irrigation systems, agricultural machinery, and process equipment)
  • Exceptional communication and team work skills
  • Knowledge of English language
  • Excellent computer skills, MS Office 
  • Knowledge of SAP, AUTO CAD or similar program is an advantage
  • B category driver’s license.

Only selected candidates will be contacted.

Deadline for applications: 03.10.2019.

    Konkurs je istekao.

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