Euronet Worldwide
Euronet Worldwide is an industry leader in processing secure electronic financial transactions. The Company offers payment and transaction processing solutions to financial institutions, retailers, service providers and individual consumers. These services include comprehensive ATM, POS and card outsourcing services, card issuing and merchant acquiring services, software solutions, consumer money transfer and bill payment services, and electronic distribution for prepaid mobile phone time and other prepaid products.
We are currently looking for
IT SUPPORT SPECIALIST
based in Belgrade (Euronet Services d.o.o.)
Key Responsibilities:
- Administering of users and computers in Active Directory
- Supporting of End Users – hardware and software (in-person and remotely)
- Troubleshooting and resolving user’s issues
- Identifying and tracking of End User’s hardware and software needs
- Researching existing computers and IT systems, proposing improvements
- Administering of applications on computers and servers
- Performing advanced hardware and software installation, configuration and deployment
- Maintaining hardware/software inventories
- Collaborating with other IT Teams to troubleshoot and resolve technical issues
- Logging support tickets efficiently and with appropriate sense of urgency, updating tickets and following up with End Users
Requirements:
- Master Degree in Computer Science, Information Technologies or a related field
- Minimum 3 years of relevant professional experience
- Proficient with MS Active Directory, Windows Servers, Windows 7/8/10, O365, MS Office
- Minimum basic knowledge of VMware, DNS, GPO, MS SCCM, networking
- Capability to learn new IT systems quickly
- Strong analytical, problem-solving and decision making skills
- Ability to analyze situations, to identify existing or potential problems and to recommend solutions
- Ability to work in a fast-paced environment
- Ability to prioritize, organize and manage own work
- Proactivity, motivation and ability to work independently or as a team member
- Very good English skills (both spoken and written)
Advantage:
- ITIL/ISO 20000 sertificate.
We offer:
- Participation in interesting projects
- Stable employment
- Work in dynamic international environment
- Opportunities to develop and improve skills
Our company offers excellent career prospects within a dynamic and multinational organization with leading position in the market and ambitious expansion plans. Please submit your Resume and Motivation letter and visit our website at: www.euronetworldwide.com
Deadline for applications: 14.12.2017.
Euronet Services d.o.o.
We build tomorrow’s financial technology today to enhance our global community and connect the world through financial participation! Euronet has built a unique network of networks that drives transactions in the quickly evolving global payments landscape through diverse cash-based and digitally driven services for consumers and businesses. These capabilities combined with the worldwide reach and real time power of our networks provides us — and our customers — a presence in every level of the global…
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