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Project Manager: Post-Sale Delivery

Polus Tech. (Switzerland) Ltd

Beograd

21.10.2018.

ugovor puno radno vreme

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Polus Tech is an international company delivering secure telecom network solutions to customers around the globe with headquarters in Zug, Switzerland and a newly established office in Belgrade. Our client portfolio is fast- growing and we do everything to deliver high-class service.

We are happy and excited to invite you to join our new team in Belgrade as

Project Manager: Post-Sale Delivery

Belgrade

Job Responsibilities

  • Plan, control and monitor the overall process from PO to delivery. Ensure that projects are delivered in line with Polus process and methodologies.
  • Translate PO/ delivery to work processes, inbound and outbound.
  • Breakdown process to exact work required for each task and set timelines. Build up a delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects.
  • Work closely with multiple external vendors and facilitate discussions throughout project lifecycle.
  • Anticipate issues and solve problems. Make sure that the customer fulfils their responsibilities on the engagements.
  • Act as a mediator between vendors, customers and team members.
  • Develop tools and best practices for project management and execution.
  • Execute successful delivery – on time and to our client satisfaction, successful delivery is 75% from future up sale.
  • Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery lifecycle. Measure and improve delivery productivity.
  • Write and maintain documentation such as technical system design, user manual etc.

Support and Maintenance:

  • Using ticketing systems to report support calls and to track Service Level Agreements (SLAs)
  • Customer support for users worldwide.
  • Supporting a complex and fast paced environment focused on Polus solutions with outstanding attention to customer satisfaction.
  • Build up an inventory management solution to maintain inventory accuracy and workflow.
  • Ability to troubleshoot problems.

Key Qualifications & Experience

  • 5 years experience as a Project Manager in HW sector with strong track record in project delivery.
  • Degree in Engineering, IT, Business or related.
  • Experience in software and hardware delivery projects preferred.
  • Excellent project management skills and ability to multitask and meet deadlines.
  • Strong communication and leadership skills.
  • Excellent customer/relationship management skills.
  • Self-starter with ability to make decisions independently, escalating appropriately.
  • Fluent English.
  • MS Office proficient.

What You Can Expect

  • Dynamic international working environment
  • Attractive employment conditions
  • Short communication channels
  • A creative and fun workspace downtown
  • Private health insurance
  • Bonus based on performance
  • Sponsored trainings, education and team buildings
  • Possibility to travel internationally
  • And much more.

If you believe you are the right person for this position, please submit your CV in English.

We’d love to hear from you.

Deadline for applications: 21.10.2018.

    Konkurs je istekao.

    Polustech (Switzerland) Ltd

    Polus is a technology-driven firm in the realms of private networks and emergency management. We develop and sell products to a broad range of clients looking to improve their communities’ telecommunication and safety. With headquarters in Zug, Switzerland, Polus delivers a portfolio of versatile, advanced, and intuitive products and an exceptional level of customer service. In everything we do, we are committed to building the technologies that positively impact the community. Our team has a unique…

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