Telenor, digi, dtac, Grameenphone and Canal Digital are all part of Telenor Group. Together, we connect around 200 million people worldwide through digital experiences. Our 33,000 employees across the world provide people with the ability to connect with what they care about, at all times and in all places.
Sales Support Representative
Subotica
Things you will be doing:
- Timely and efficient support to sales points (indirect and direct) for sales and post sales process;
- Supporting all sales points using e-Load system for pre-paid add-on;
- Administration and improvement of the existing sales tools;
- Reception of complaints for the Complaints Department and their registration of the delegated cases;
- Resolving harassment complaints;
- Delegation of complaints cases and registration of delegated cases;
- Protecting customers whose claims are being processed from being disconnected;
- Development of daily, weekly and monthly reports and proposing improvements.
Skills you will bring:
- Minimum high school degree, University diploma preferred;
- Proven track record in customer care or sales area;
- Analytical reasoning;
- Good negotiating skills;
- Good understanding of general business rules;
- Knowledge of Microsoft office programms (especially Excel);
- Exceptional verbal and presentation skills;
- Customer centered approach.
This position is through Outsourcing agency.
Please apply by May 1st 2017
Yettel je novi tehnološki i telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pružamo digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Imamo skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovali smo pod imenom Telenor Srbija. Prisutni smo na tržištu od 2006. godine i trenutno zapošljavamo više od 1800 ljudi. Za one koji tek započinju svoju karijeru, tokom cele godine ... Saznajte više
Iskustva zaposlenih
"Odabrao sam Yettel kako bih se upoznao sa radom korporacije. Zanimalo me je kako funkcioniše komunikacija i rad u tako velikom sistemu. Najviše me je iznenadila posvećenost ljudi u timu da mi na najbolji ... " Pročitajte celo iskustvo
Beneficije
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- WELLNESS
- SPORT I REKREACIJA
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- DODATNI SLOBODNI DANI
- FLEKSIBILNO RADNO VREME
- NAGRADE, BONUSI, POKLONI
- OBEZBEĐENA OPREMA ZA RAD
- PORODICA I RODITELJSTVO
- OBUKE, KONFERENCIJE
- HRANA I PIĆE
- OTKUP OPREME
- RAD OD KUĆE
- DRUŠTVENA ODGOVORNOST