Sitel is a world-leading supplier of services in Business Process Outsourcing. We carry out three million customer contacts every day in 32 languages and in 28 countries all over the world. Sitel offer their clients high-quality services in sales, customer service, support and back-office. We assist our clients to reach better customers loyalty, reduce service costs and achieve an increased turnover per client.
We currently have an exciting and challenging opportunity for an
EMEA Pricing Manager (m/f)
based in Belgrade/ Serbia.
Summary of Primary Job Responsibilities:
- Support all pricing activity in EMEA
- Work with Director of Commercial Finance to develop and evolve pricing guidelines
- Ensure all new sales are priced within guidelines or have the appropriate approvals
- To ensure all new sales make appropriate returns to the business
- Develop and improve on pricing processes and timelines
- Develop own commercial awareness
- Work with solutions team to ensure solution proposed are the most appropriate
- To provide commercial and financial support within “win teams”
- To ensure that pricing models are up to date and reflect latest cost structures and US requirements
- To ensure that assumptions used in pricing are agreed with operations and challenge as appropriate where assumptions appear unreasonable or different to current operational experience
- To review post implementation performance on selected large deals Capital
- Provide support with “new deal” CERs to ensure accurate and reflect pricing model approved
- Commercial development
- To assist sales in client negotiations when required by sales teams or GMs
- To help with client proposals as required
- To work with solutions to understand client needs and ensure this is reflected in pricing
Education:
- Bachelor of Science/Arts in Business, Finance or Accounting
- Master of Business Administration or Master of Science degree in Business, Finance or Economics preferred (not essential)
Experience Target:
- 3+ years of relevant work experience, including Business Services experience (staffing, outsourcing services).
Knowledge/Skills/Abilities:
- Business fluent in Engliish, additional languages are a plus
- Excellent communication skills (written, oral)
- Demonstrated business savvy
- Ability to maintain strong business relationships and work within multi functional teams
- Demonstrated ability to adapt practices and techniques to changing priorities and issues and provide proactive advice
- Solid organization, project management, prioritization, problem-solving and decision-making skills in a fast-paced environment
- Proficiency with various software applications, including Microsoft Office suite
- Knowledge of sales cycle and pricing process
Special Certifications:
- May require travel in EMEA to support large and or complex deals
Expiration Date: 09.08.2012.
Ocenite kod ovog oglasa:
