B2B and B2C Telesales Coordinator
Requirements:
- High school or College degree
- Knowledge of English language
- Experience in customer servicing and sales
- Experience in working with business customers and coordination roles
- Knowledge of MS Office
- Good negotiating, sales and communication skills
- Responsible, hard-working and dedicated
- Desire for learning and personal development
- Team-oriented and willing to cooperate
Your responsibilities:
Handling team related processes and procedures:
- Lead management
- Lead realization
- Prioritizing team activities and tasks, ensuring deadlines are met
- Handling customers requests processing
- Coordination of activities with relevant departments and stakeholders
- Tracking and reporting on team activities
- Working through applications
- Handling relevant customers requests received via telephone, mail or forwarded by other departments;
- Working through different applications, recording customers interactions,
- Providing suggestions for improvement or revisions of processes, products, services or way of work.
You will enjoy:
- Learning and development opportunities
- Working in top class office in Belgrade
- Competitive terms and conditions
- Working in comfortable and functionally equipped working space
- Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
- Friendly and dynamic team who will support you from the beginning
- Be part of a highly competent and collaborative environment
Please apply by 30.05.2019.
Yettel je novi tehnološki i telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pružamo digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Imamo skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovali smo pod imenom Telenor Srbija. Prisutni smo na tržištu od 2006. godine i trenutno zapošljavamo više od 1800 ljudi. Za one koji tek započinju svoju karijeru, tokom cele godine ... Saznajte više
Iskustva zaposlenih
"Odabrao sam Yettel kako bih se upoznao sa radom korporacije. Zanimalo me je kako funkcioniše komunikacija i rad u tako velikom sistemu. Najviše me je iznenadila posvećenost ljudi u timu da mi na najbolji ... " Pročitajte celo iskustvo
Beneficije
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- WELLNESS
- SPORT I REKREACIJA
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- DODATNI SLOBODNI DANI
- FLEKSIBILNO RADNO VREME
- NAGRADE, BONUSI, POKLONI
- OBEZBEĐENA OPREMA ZA RAD
- PORODICA I RODITELJSTVO
- OBUKE, KONFERENCIJE
- HRANA I PIĆE
- OTKUP OPREME
- RAD OD KUĆE
- DRUŠTVENA ODGOVORNOST