Trizma is a dynamic Business Process Service Provider, operating in South East Europe, offering to its global customers the next generation of outsourcing services.
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BI Analyst - French language
Key Areas of Responsibility
- Provide on-going analytics, metric optimization and reports for the Business & Leadership/Management to assist in day to day business decisions.
- Resolve any issues that arise within key analytics from a development standpoint. For data integrity issues, provide support in resolving.
- Work on develop scorecards and dashboards for KPI tracking and enable them to make sound business decisions informed by accurate and reliable information.
- Collaborate with cross-functional teams within the organization to obtain and develop accurate data for the business models and metrics. Communicate it with internal/external customers worldwide.
- Analyze data trends, seasonality, and other random effects to quickly identify issues or best practices, assist program subject matter experts to get to root cause analysis.
- Responsible for ensuring contractual obligations with customers are met on a workorder and systems basis; Coordinates activities associated with product/service resolution issues
Qualifications
- Able to learn at a rapid pace, desire to go the extra-mile consistently
- Bachelor’s Degree and 1-3 years of related experience
- Ability to determine what data trends mean. Being able to analyze the data is crucial.
- Superior communication (verbal and written), presentation, and organization skills; ability to communicate complex analytical findings clearly and concisely.
- Sound knowledge of Microsoft Office (Access, Excel)
- Knowledge of tools such as Tableau/Tableau Server, SAP Business Objects is a plus.
Trizma is offering
- Long term employment opportunity for best performing candidates
- Performing services for a multinational company
- Dynamic and responsible position
- Chance for a professional and personal development
- Advancement opportunity
- Paid training
Deadline for applications: until fulfilled
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski, ... Saznajte više
Iskustva zaposlenih
"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo
Beneficije
- OBUKE, KONFERENCIJE
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- KOMPANIJSKI POPUSTI
- PORODICA I RODITELJSTVO
- NAGRADE, BONUSI, POKLONI
- TIMSKA DRUŽENJA
- ZDRAVLJE