BUSINESS OPERATIONS ANALYST
Key Areas of Responsibility:
- Responsible for developing a suite of business metrics and reports to support Retail business needs
- Maintaining the rollout schedule of re-defined reports and generates and customizes reports in response to specific business requests
- Implement Live Dashboards & KPI’s from relevant systems
- Through Data analysis provide trending information, observations and analysis of the data and recommendations to enable business decisions
- Position supports the Sales division by performing day-to-day operational functions to support sales associates and managers in their pipeline management.
- Position must be (internal and external) customer focused, with the ability to determine and address customer expectations, needs and problems; Position must interface with Manager/Team Leader to escalate issues, provide updates and effect improvements
- Work with limited guidance on projects within defined criteria
Candidate profile and qualifications:
- Knowledge of English language
- Excellent communication skills
- Bachelor’s Degree in Business or Finance field
- 3+ year’s relevant business analytics experience
- Excellent knowledge of MS office suite with advanced Excel skills
- Experience in information management - Business Objects, SQL
- Experience in CRM systems – SFDC an advantage
- Proficient in database management with low learning curve in adapting to new systems/tools
Trizma is offering:
- Long term employment opportunity for best performing candidates
- Performing services for a multinational company
- Dynamic and responsible position
- Chance for a professional and personal development
- Advancement opportunity
- Paid training
Deadline for applications: until fulfilled
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski, ... Saznajte više
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Beneficije
- OBUKE, KONFERENCIJE
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- KOMPANIJSKI POPUSTI
- PORODICA I RODITELJSTVO
- NAGRADE, BONUSI, POKLONI
- TIMSKA DRUŽENJA
- ZDRAVLJE