Telenor, digi, dtac, Grameenphone and Canal Digital are all part of Telenor Group. Together, we connect around 200 million people worldwide through digital experiences. Our 33,000 employees across the world provide people with the ability to connect with what they care about, at all times and in all places.
Business System Support Analyst
- Providing support for business application users;
- Sending fault reports/service calls/bugs to back offices and vendors;
- Administering support work in ticketing system;
- Execution of regression tests;
- Performing validation tests;
- Develop, update, validate, analyze test cases;
- Parameterization of business applications if needed;
- Creating training materials, and held trainings for business application users;
- Participating in professional trainings;
- Continuously developing her/his business application and testing related process knowledge;
- Creating reports about the supported services;
- Creating knowledge base articles;
- Working according to company wide policies and processes;
- Performs those tasks what the direct superior asks, in the process management professional area.
- Reference: 6fPHk1qbshSA46WwkvkEe_B61zkHWMNBoA0R5I9RpgI.
- High school degree
- Knowledge of business applications and processes
- Good communication skills
- Thorough knowledge in MS Office
- Fluent in English, both written and oral
- Mobile, willing to travel across the CEE region
- Customer centric, helpful mindset
- Innovative, motivated and creative
- Team player attitude
Please apply by 24.05.2017.