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Konkurs je istekao.

COO - Chief Operating Officer

SkyHighGrowth

Belgrade

18.01.2019.

ugovor puno radno vreme

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We are looking for:

COO - Chief Operating Officer

Belgrade

About the Company:

SkyHighGrowth is a service company for B2B demand generation. Over the past two years it became one of the most recognizable startups in the region, and now SkyHighGrowth started creating in-house, proprietary tools which will allow the company to become more scalable.

After putting together tools and complex database infrastructure for demand generation and automated outreach, the company decided to open the US company and to further expand the team.

Plan for the next year is a release a new multifunctional platform that will help small and medium-sized businesses to quickly find and reach out to their potential clients, but can also serve people looking to find a new job to quickly locate open positions and potential employers according to their preferences and start contacting them directly.

Job Description:

Now we’re looking for a new Head of Delivery. In our world, this is the closest position to a traditional COO position.

We are currently seeking a dynamic leader to head-up our client operations, including management of the delivery team, understanding client needs, market analysis, and client up-sell operations. This position is based in Belgrade, Serbia / NYC, USA. 

The ideal candidate sees him/herself as a leader at heart, who are enticed by the opportunity to bring strong leadership and general management skills to guide the company through its next level of growth. In addition to adding core competency in operations to the executive team, the head of delivery will have the opportunity to be part of something special and exciting as the company is well positioned to double in size over the next year and participate in the creation of the new products for the first time in the company’s history.

SkyHighGrowth is a growing company full of amazing, highly motivated and hardworking people. Our 24 employees are passionate about their work. We require a talented, creative and effective operating officer who is a leader skilled at setting and running client operations.

Primary responsibilities:

  • Set clear performance expectations with the delivery team and take full responsibility for its execution.
  • Manage the team, training, up-sell process and team operations.
  • Build scenarios for operations so we know when to add new employees.
  • Manage the service end of the business including our onboarding period and our own delivery services for the sales team.
  • Oversee team operations and deliver team report to CEO on a weekly basis.
  • Quarterly review of all delivery team employees and review this with the CEO.
  • Build a motivated and high performing team using the new services and tools provided by the IT department.
  • Successfully execute CRM and Project management tools so that the whole team is on point with the company goal.
  • Ensure that the annual goals you set for the delivery department and clients relations are met.
  • Have a detailed analysis of the team cost.
  • Plan and execute market analysis for all existing clients and all new ones.
  • Have a constant communication with SkyHighGrowth clients.

Experience:

  • 5 + years of senior management experience.
  • BS/BBA in Marketing, Business, or similar required; MBA preferred.
  • Proven track record.

Skills:

  • Entrepreneurial, results-oriented and metric driven person.
  • Highly organized and strong leadership skills.
  • Proven track record leading operations.
  • Great communication skills.
  • Quantitative background and analytical mind.
  • Outstanding analytical skills.
  • A passion for results.
  • Ability to see the big picture and get into the details.
  • Resourcefulness. Must know how to operate in a mode where data is scarce, and the financial/human resources may not always be available.
  • Extraordinary team player who can lead cross-functional teams.

Final Steps:

Send your CV electronically and expect an email/call in the next 7 days.

Deadline for applications: 18.01.2019.

    Konkurs je istekao.

    SkyHighGrowth

    • Krunska 56, Beograd, Srbija
    • PIB: 109953742
    • Matični broj: 21274054
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