About us
At CODEPLICITY, we’ve been developing our own products for over 10 years, with a team of 70+ experts. As a company founded and led by IT engineers, we understand the challenges of software development and continuously refine our processes to ensure efficiency and innovation.
Key Responsibilities of Chat Agent:
- Interaction with customers across multiple technology channels in form of live text chatting for clients in USA area
- Providing an efficient, courteous, and professional service at all times
- Create relationships with new customers to achieve their needs and offer outstanding experience
- Promotes interest in company’s products and services
- Consistently achieves established standards of the position
What do we expect?
- Proficiency in English - C level is required
- Prior experience of working in customer support area across multiple technology channels (webchat, email, social media platforms, mobile phone applications and telephony) is desirable
- To be okay with working with potentially adult oriented content
- Adaptable to constantly changing environments
- Great enthusiast and open for new experiences
What we offer:
- Initial salary 700€
- Private health insurance
- FitPass
- Working time in two shifts: 10pm - 6am CET and 2pm - 10pm CET
- Work with top experts and great colleagues
- Various events organized by our company, such as trips, paintball, barbecue gatherings, etc ... :)
Codeplicity
Codeplicity is an IT company established in 2014, based in Novi Sad, Serbia. At Codeplicity, we develop our own products for the end-user and work on internal projects—we are not an outsourcing company. Our approach to work is what differs from many other IT companies—our goal is to achieve simplicity in coding with specific programming methods that help us build unique custom projects. We are continually growing—our company currently counts 70+ members, and we’re always on the lookout for…