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Konkurs je istekao.

Client Analytics - Senior Specialist / Team Leader

Addiko Bank a.d.

Beograd

30.08.2016.

ugovor puno radno vreme

Addiko Bank a.d.

In order to straighten our team, we are looking for an employee for the Customer Value Management Group Competence Centre:

 

Client Analytics - Senior Specialist / Team Leader

Location: Belgrade

Addiko Bank a.d. 

Addiko Bank a.d. is offering financial products and services in a new and simple way. We aspire to new values: focus on essentials, deliver on efficiency and communicate simplicity. We would rather do a few things very well, than a lot of things merely okay.

About you

Your passion is data, knowledge and people. Your principles are simplicity, transparency and practicality. Your tools are common sense, unending curiosity and predictive analytics. Your leadership, client insight and analytical skills inspire others.

You are:

  • An experienced client data analyst or manager of an analytical team?
  • Driven to perform, passionate to know and serve the customers and develop colleagues?

You know:

  • How to see the story in the data and tell it to others?
  • What makes people tick and where to look for it in the data?

You want to:

  • Enhance your analytical and modeling skills in an international environment in six different markets?
  • Influence key business decisions of the whole bank and drive implementation in client communication and sales?
  • To build analytical center of excellence for the whole banking group, developing a team of likeminded people and leading others to success?

If that sounds like you, we want to learn more about you!

Your main responsibilities:

  • Responsible for the high performance analytical environment, maximizing the efficient use of client portfolio, increasing conversion rate through steadily improving targeting, delivering actionable data insights for whole Group Retail Banking
  • Management and professional development of a team for modeling and analytics in CVM Group Competence Centre and in 6 markets, Second line of support and expertise for local CVM responsible in respective markets (CVM analysts)
  • Key partner for Group and Market Retail Heads, Risk Management, Product and Sales leaders, Work with the local Retail teams and Retail leaders to obtain buy in for campaigns and to obtain information to devise, prepare and produce campaign activity and content
  • Develop probability to buy models for main products, utilization and price sensitivity models for selected products, models for client portfolio use optimization, review the models regularly
  • Improve existing targeting, analytical and reporting processes and propose new, with a focus on increasing the customer experience, drive efficiency and volume of new sales.
  • Together with Campaign Management Team develop integrated direct marketing campaign strategies and activity plans for key Bank’s clients and products that use communication and sales channels effectively and that will achieve campaign objectives including generating qualified leads and sales
  • Establishment of centralized data access and analytical environment across the group (SMS, e-mails, direct mails, Internet Banking, Mobile Banking, statements / e-statements)

Requirements:

  • Bachelor’s degree in relevant field
  • At least 4 years of work experience in the field of analytics
  • Active usage of analytical tools (e.g. MS or SAS or SPSS or R)
  • Risk and/or Financial and/or Client analytics and modeling knowledge
  • Preferably, having a team leading experience
  • Desirable experience with MS SQL Server, Knowledge of SQL and VBA
  • Strong leadership and people development skills - able to transfer knowledge and oversee the work of others
  • Advanced MS PowerPoint, Word, Excel skills
  • Excellent knowledge of English

What we offer

  • Challenging position in an international environment
  • International and dynamic business environment
  • Professional and motivated team

Did you like this job ad? Do you think you are an ideal candidate for this position? If the answer is yes, please send us your application  by 30.08.2016. Only shortlisted candidates will be contacted. By sending an application, candidates consent to the use of personal data by autorized persons of the employeer, for the purpose of recruitment and selection of candidates.

 

 

We make things clear.

    Sertifikovani Poslodavac Partner
    Konkurs je istekao.

    ADDIKO BANK AD BEOGRAD

    Addiko Bank uspešno posluje u Srbiji od 2002. godine, uključujući sve segmente bankarskog poslovanja, pod nazivom Hypo Alpe-Adria-Bank a.d. Beograd. Sa promenom vlasničke strukture, u julu 2016 postali smo Addiko Bank a.d. jer gradimo još bolju banku!Nastojimo da budemo jednostavni, da radimo sa proizvodima koji su atraktivni, konkurentni i koji odgovaraju potrebama naših klijenata. Mi smo banka koja svoja obećanja ispunjava brzo i efikasno. Jednostavna, moderna…

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