For our Client, a successful international cosmetic company, Adecco is searching for motivated and qualified candidates for the following position based in Belgrade:
Contact Centre Consultant
(German language)
Requirements:
- Minimum High school degree
- Excellent knowledge of oral and written German language (native speakers will have an advantage)
- Knowledge of Romanian language will be an asset
- Previous experience in providing customer support
- Strong computer and database skills
Main responsibilities:
- Providing customer support by telephone or e-mail
- Responding to inbound calls and e-mails, addressing customer inquiries and resolving customer issues
- Responsible for identifying opportunities to offer information and make product or service suggestions based on a customer's needs
- Active participation in problem solving and a strong tendency towards process improvement
Candidate’s profile:
- Customer-service oriented
- Optimistic and extrovert personality
- You enjoy helping people and finding the right solutions to their needs
- Loyal and team player
- Attentive to standards and details
- Structured and organized
Our client offers excellent working conditions in a dynamic company with a possibility to further improve your professional knowledge.
Deadline for applications: 21.06.2018.
ADECCO OUTSOURCING d.o.o.
Vladimira Popovića 40, 11070 Beograd
www.adecco.com www.adecco.rs
Adecco
Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge, inspirišemo…
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