LimoLabs is a full service digital agency enabling transition into digital technology and media for ground transportation services.

We are looking for:

Customer Care Agent

Belgrade

Responsibilities:

• Effectively respond to customer requests by phone, email and/or chat
• Provide accurate information to customers regarding service cost vehicle type, company policies, etc.
• Accurately enter reservations in the company system
• Handle customer complaints and resolve the issues effectively
• Other duties as assigned
• Ability to work in shifts, including afternoon, night shifts and weekends
• Reference: GoBTXCNxKTh_h4nhuSnnFRUkitGSSl5_p8m3NcZY7pQ.

Qualifications:

• Excellent knowledge of English language (written and spoken)
• Ability to demonstrate effective interpersonal and communication skills with customers
• Advanced PC literacy
• Customer service orientation
• Effective problem-solving and decision-making skills
• Ability to follow defined processes and procedures
• Enthusiastic, self-motivated and able to work with minimal supervision
• Experience in similar position desired

We offer:

• Work in a team of young and dynamic professionals
• International environment
• Full-time employment
• Stimulating compensation
• We will only consider applications submitted in English.

For more information about our company, please visit our web site www.limolabs.com

Deadline for applications: 19.06.2019.