NTH Group is leading European AISP (Application and Infrastructure Service Provider) with headquaters in Switzerland and subsidiaries in several European countries. We currently employ more than 250 young and ambitious experts which makes us a regional leader in several business segments.
Our main acitivities are based on development and maintenance of platforms as well as solutions and services based on different telecommunication, internet and media broadcast technologies, development of mobile applications and customer support for our clients. A career in NTH Group offers a possibility to work and advance in a dynamic international surroundings.
Customer Care Training & Program Manager
Belgrade, Novi Sad
Job in the position of Customer Care Training & Program Manager primarily requires to awaken your imagination and to be creative and innovative in implementation of new working procedures.
If you tend to do your job easily, use your imagination and finds ways to make your work into pleasure, than this is the right position for you.
Job description:
- Working in call center
- Checking and improving the quality of work of the call center employees
- Creating programs for education and implementation of innovative ideas for the call center work
- Coordination, control and analysis of the overall work process
- Planning, organizing and team leading in the customer support department
Requirements:
- Advanced knowledge of English
- Desirable knowledge of German or some other language
- Desirable experience of working in call center
- Extraordinary leadership skills
- Highly developed communication and work skills
- Ability of independent, fast and responsible decision making
- Excellent knowledge of MS Office packages
We offer:
- Stimulating income (fixed monthly salary + bonuses)
- Permanent employment
- Possibilities to grow in international company, changing job position
If you fulfill the mentioned requirements, please feel free to send us your CV electronically. We are looking forward to your application.
Deadline for applications: 06.02.2018.
NTH Media d.o.o. Beograd
NTH Media doo dio je NTH Grupe koja iza sebe ima više od dve decenije iskustva i vodeća je u Srbiji u razvoju inovativnih mobilnih rešenja i pružanja usluga aplikacija i infrastrukture za telekomunikacijsku industriju i medije. Sa sedištem u Švajcarskoj, kancelarijama širom Evrope i sa više od 200 zaposlenih, sarađujemo sa svetski poznatim kompanijama na dnevnoj bazi, svakodnevno unapređujući kvalitet i inovativnost naših usluga.
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