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Konkurs je istekao.

Customer Focal Support Engineer

Cisco Srbija d.o.o.

Belgrade

12.12.2019.

ugovor puno radno vreme

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We are looking for:

Customer Focal Support Engineer

Belgrade

What You'll Do

Cisco seeks a Customer Focal Support Engineer to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco solution-based products and software and partner with all distributed elements of the service chain. You should demonstrate an aptitude and appetite for learning new technologies and applying this to seek customer issues and propose proactive corrective measures. If you have persistence, an insightful view of the customer needs and want to advance your career giving to customers' success while working with an industry leader in the technology, this may be the role for you!

Who You Are

  • You diagnose and correct issues in our customer’s networks, providing a highly-satisfying customer interaction, not just technical solutions
  • You perform break-fix Service Request case handling for Cisco's largest customers. Experience with balancing critical customer issues/problems
  • You can provide 2nd/3rd level consultation to debug broad, complex unique network topologies with mixed media protocols to Cisco customers
  • You enjoy working on complex problems where analysis of situations requires an in-depth evaluation of factors
  • You have ability to communicate effectively both verbally and in writing and work effectively while providing guidance to other members of the workgroup
  • You are a technical guru in Routing Protocols and have NCS55xx, ASR9000, NEXUS experience
  • Knowledge of the following areas: Data Center Networking and Data Center Products
  • You possess knowledge of DOCSIS/CMTS
  • You have in-depth knowledge of Routing Protocols such as BGP, MPLS, L2VPN, L3VPN, MVPN, and OSPF
  • You are able to write Python scripts and have been introduced to Netconf Yang
  • Shown networking experience including TCP/IP and Routing Protocols
  • Fixing experience using Finisar, Wireshark, or other protocol analyzer
  • Minimum of CCNP or CCIE written. Working experience minimum 5Y on similar position
  • Fluency in English for Business use is mandatory
  • Working Experience in a Service Provider environment is preferred

Why Cisco

  • At Cisco, each person brings their different talents to work as a team and make a difference
  • Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people
  • We connect everything – people, process, data, and things – and we use those connections to change our world for the better
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

#WeAreCisco

Deadline for applications: 12.12.2019.

    Konkurs je istekao.
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    Cisco Serbia

    Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.    Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol ... Saznajte više

    Beneficije

    • HEALTH AND WELLBEING
    • EDUCATION, PROFESSIONAL DEVELOPMENT
    • AWARDS, BONUSES, GIFTS
    • SPORT AND FITNESS
    • WORKING ENVIRONMENT
    • BUSINESS TRAVELS
    • ADDITIONAL DAYS OFF
    • PARKING AVAILABLE
    • FOOD AND DRINKS
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