About the Company
At Penta, we’re on a mission to automate business banking. So that business owners can focus on innovating. We're looking for a bold team member to join us who believes in turning the banking world in Europe digital. No more branches. No more manual banking. No more nonsense. We’re building the best business bank account in Europe and we want you with us. Visit our website for more information: www.getpenta.com.
We are looking for a:
Customer Relationship Manager
Belgrade
Job Description
Building the most powerful business bank account is not easy. That's why we're looking for talented individuals who want to help us redefine what banking is. Want to join our mission?
We're looking for somebody driven and motivated to join our Belgrade based customer relations team. We’re still young, and now scaling up the team, therefore you have the chance to grow with the company.
Responsibilities
Your responsibilities mainly include the following:
- Your main focus will be on customer relationship management. It is important that you are friendly and always helpful for our customers. You will build your own reputation within the business environment.
- You will help set up and improve the processes in the banking operations team.
- You will be one of our key account managers for our most active customers. You will the first point of contact and their go-to person.
- Generate customer insights from the daily interactions and give feedback to our product team.
- Partnership Management with our solution partners, such as our banking partner and other software providers.
Preferred Requirements
- First practical experience in tech, banking, customer relations/service or consulting.
- Fluent in German is a must! English as well :)
- Emphatic & friendly, self-motivated and self organised. Independent worker but still a team player.
- Belgrade based or willing to relocate.