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Who we are

We design, we code, we write and we film, we market and we sell, always striving to build the next big thing in the exciting world of eCommerce. At Ennovation House we dare to be different and to challenge the conventional.

The piece we are missing

You are thrilled by the exciting world and opportunities of contemporary business models, always eager to learn more and find new and creative ways to make your company stand out among the competition. You have a good understanding of what drives the customer and what are the expectations that you need to meet if you were to compete on the modern market. You have your way of dealing with challenges and are confident in your ability to solve problems in a creative way. You know your communication skills are stellar and are ready to put them to good use.

Customer Service Representative

Belgrade

Responsibilities:

  • Managing the customer base via email and telephone
  • Providing assistance to website visitors through a Live Chat app
  • Handling and timely responding to customer inquiries
  • Working closely with the logistics team to ensure timely delivery to our customers
  • Tracking parcel statuses and notifying customers on request
  • Following up on inquiries and delayed payments

Required skills:

  • Advanced spoken and written English
  • Excellent communication skills
  • Orientation towards customer service-related positions
  • Ability to quickly learn, adapt and apply knowledge
  • Ability to work independently without supervision
  • Ability to follow precisely defined processes and procedures
  • Decision-making skills and analytical approach to problem solving
  • Prior experience in similar position is a plus
  • Prior experience with sales positions and soft skills is a plus
  • High proficiency in MS Office and general Internet use
  • Proficiency and experience in platforms such as JustCall, Wordpress and Shopify is greatly appreciated

What we offer:

  • Personal development in the fields of customer service
  • Possibilities for career advancement within the company – from a team member to a team leader
  • A chance to diversify your skills and gain valuable experience in the fastest-growing industry
  • Full-time employment
  • Paid transportation
  • Paid introductory training
  • Dynamic, fun and friendly international work environment

 Deadline for applications: 10.10.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

Upoznaj poslodavca Mimoza 99


  • SRBIJA, Beograd, Brankova 16/6
  • PIB: 109997850
  • Matični broj: 21282383
Detaljnije...

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Feel free to call us +38124.41.55.615 or contact us by email poslovi@infostud.com.