Omya is a leading global producer of industrial minerals, mainly fillers and pigments derived from calcium carbonate and dolomite, and a worldwide distributor of chemical products. The company‘s major markets are paper, plastics, paint / coatings / adhesives industries as well as construction, environment, agriculture, food and pharmaceuticals. The company is present in more than 175 locations and in over 50 countries and has more than 8000 employees worldwide.
As part of Omya Group, we, Omya Venčac d.o.o. are seeking for motivated and proactive candidates for the :
Customer Service and Logistic Assistant
for our office based in Aranđelovac
Main responsibilities:
- Effective daily customer service operations: taking and placing the sales orders, organize deliveries as per internal OTC procedure, invoicing
- Proceed customers requests to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication and fast reaction
- Provide accurate, valid and complete information by using the right methods/tool
- Strong organizational skills, accuracy in work
- Daily coordination with internal clients
- Monitoring and reporting of Customer claims
- Transport organisation, import/export formalities to meet deliveries on time to domestic and foreign Customers
- Follow communication procedures, guidelines and policies
- With the Supply Chain Area Director, takes part in continues customer service and logistic performance improvement
Requirements:
- High Technical school / University degree – technical / economy
- Minimum 1-2 years of relevant experience
- Advanced MS - Office user
- ERP experience
- Excellent communication
- Fluency in English both verbal and written
- Ability to multi-task, prioritize, and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
We offer a dynamic and secure job and a position with broad opportunities for personal and professional development and growth. Excellent opportunity to gain international experience.
Deadline for applications: 21.04.2018.
Omya Venčac d.o.o.
- Venčački put bb, Aranđelovac, Srbija
- PIB: 100996090
- Matični broj: 07113005