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Konkurs je istekao.

Customer Support Agent (German/Dutch)

Digital Advice LLC

Remote

18.02.2020.

ugovor puno radno vreme

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Fast-growing global e-commerce startup is looking for full-time contractors for roles:

Customer Support Agent (German/Dutch)

Remote

DIV Brands is a global, location-independent e-commerce company. We leverage data to create and market performance-driven, customer-centric D2C Products. Our mission is to improve people’s lives by enabling everyone around the world to access the best innovative products in a few easy taps.

We’d love to meet you! If you’d like to learn and grow in e-commerce while working with an international, fun, and energetic team – come join us!

Your role:

  • Manage the needs of our customers by delivering flawless customer services through our communication channels (email and social media) in German/Dutch
  • Provide customers with prompt, early and accurate information regarding the status of orders, supply issues, and complaints
  • Interact with customers in a professional, respectful, friendly and efficient manner
  • Maintain our reputation by the professional and helpful attitude towards our customers
  • Communicate with the rest of the team regarding fulfillment & re-orders in English

This is a 100% full time, remote and “full focus” position.

If you join us, you will:

  • Be part of a young and ambitious team in a challenging position
  • Have an excellent opportunity to develop your skills and grow together with us
  • Have fun by sharing ideas and knowledge within a progressive, fast-growing and international environment

We are a perfect match if:

  • You are fluent in English and speak German/Dutch - near-native level
  • You have excellent written communication skills in German/Dutch
  • You are happy to work remotely
  • You have previous experience with customer service and/or e-commerce
  • You are looking for a long-term/full-time relationship
  • You are a team player comfortable in a global environment who is ready to jump in and help where needed with flexibility regarding your work schedule
  • You are independent, passionate, self-motivator, self-starter and problem solver magician and at the same time you have a good sense of humor (sarcasm welcome), positive attitude first
  • You adapt to new challenges smoothly with an entrepreneurial attitude - we are a flexible start-up always open to experimenting with new platforms, tools, ideas, and opportunities

Note: Only short-listed candidates will be contacted. Please apply through the form.

Deadline for applications: 18.02.2020.

    Konkurs je istekao.

    Digital Advice LLC

    • 16192 Coastal Highway 19958 DE-Lewes, Sjedinjene Američke Države
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