We are a tech company that is rapidly expanding.
To work on this long-term project we are seeking enthusiastic
Customer Service Representatives
Work from home
Representatives will be responsible for providing our customers with expedient, professional and empathetic support. This is a very fast paced position and we are looking for smart, high-energy and self-sufficient people to join our team.
Preferred Skills:
- Excellent customer service skills including empathy and the ability to troubleshoot issues
- Excellent communication skills with the ability to explain issues via email, text and over the phone (Phones are a must!)
- An analytical mindset that can recognize patterns and anomalies
- Ability to multitask and juggle issues without letting things slip
- Previous customer call center experience. Must be comfortable answering phones! No exceptions!
- Previous dispatch experience preferred
- Must speak fluent English. Any other languages are plus
Work description:
- Monday - Sunday (5 working days per week max)
- Hours: Depends on the needs of business but you will have to be available to take any shift ( you will not have shifts scheduled during the night your time) - the schedule is published 3 weeks in advance
- Full-Time availability only
- All training and instructions will be provided during the first week
What We Offer:
- A position that offers a variety of career and resumes building experience
- Opportunity to contribute to a ground level startup backed by top investors
- Scale with a rapidly growing organization, with opportunity for growth
- Work with a team of fun and motivated coworkers
- We are based in the USA and our department is open 24/7