For our Client, multinational company, we are seeking motivated and proactive candidate for the following position based in Belgrade: Customer Support Specialist (Macedonian)
Responsibilities:
- Providing to customers all information in a timely and accurate way, via phone, email or chat
- Update and maintain internal databases with all data regarding customers and their requires
- Document and report on customer feedback to improve the customer experience
- Manage and resolve customer complaints
- Identify customer service issues and suggest improvements
- Close cooperation with other departments within company
Candidate’s profile:
- Minimum secondary education (IV degree)
- Experience as a Customer Support Specialist or similar CS role preferred
- Fluent in Serbian and Macedonian
- Multi-tasking abilities
- Customer - oriented
- Excellent communication and problem-solving skills
- Polite and kind person
Only shortlisted candidates will be contacted.
Đorđa Stanojevića 12, 11070 Beograd, Srbija
Workforce
Workforce Human Resource je regionalna HR kompanija koja posluje u zemljama Adriatic regije. Imamo preko 20 godina iskustva u HR industiji gde svakodnevno podržavamo preko 500 klijenata i preko 5.000 saradnika. Naša rešenja kreirana su prema vašim potrebama, bilo da tražite posao ili ste poslodavac, bilo da vam treba 1 ili 1.000 zaposlenih. Pružamo podršku u regrutaciji, u zapošljavanju, oblasti radnog prava i HR konsaltinga, obračunu zarada, outsourcingu procesa regrutacije i onsite menadžmenta.…
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