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Customer Technical Care Agent

Manpower d.o.o.

Brno, Czech Republic

29.07.2021.

820 - 1.070 EUR (mesečna plata) ugovor puno radno vreme

 

ManpowerGroup is a worldwide innovative forerunner and leader in the field of employment through the provision of services and workforce management solutions for clients and helping people in their career development with the aim of understanding the needs of the clients and candidates in the changing world of work.

We are looking for candidates who will become a part of the professional team of our partner, the multinational conglomerate holding company AT&T, the world's largest telecommunication s company.

We invite you to be a part of the team that will successfully fill the position of: Customer Technical Care Agent

Location: Brno, Czech Republic

Job Description:

  • Answering incoming support related phone calls (as the first line of contact for the company)
  • Providing support for all U Verse products through customer interaction and the use of the industry leading diagnostic tools
  • Maintaining positive customer satisfaction and relationship management
  • Handling inquiries from customers related to services, network coverage, features, handsets & device repair & troubleshooting, billing and rate plans service activations and changes

Position requirements:

  • Fluency in English language (minimum B2 level)
  • Knowledge of contact center operations is a benefit
  • Developed verbal and communication skills
  • Developed computer skills

Our Offer:

  • Work contract for indefinite period of time
  • Full time working engagement 40 working hours weekly
  • Regular fixed salary with minimum amount of 820 EUR net (up to 1070 EUR net)
  • Relocation package cca 600 EUR net for moving to the Czech Republic
    Konkurs je istekao.

    Manpower d.o.o.

    ManpowerGroup je multinacionalna kompanija poreklom iz SAD-a, sa sedištem u Milvokiju, država Viskonsin. Preko 70 godina, mi pružamo kompanijama sveobuhvatna rešenja iz oblasti ljudskih resursa.Sa predstavništvima u preko 80 zemalja širom sveta, ManpowerGroup predstavlja globalnog lidera u oblasti privremenog i stalnog zapošljavanja, obezbeđujući organizacijama svih veličina kontinuirana kadrovska rešenja kako bi poboljšali poslovnu spremnost i konkurentnost. ManpowerGroup u Srbiji je prihvatila…

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