TeleSign is a communications platform-as-a-service (CPaaS) company, founded on security.
Trusted by the world’s leading websites and mobile applications, our suite of easy-to-integrate APIs and SDKs uniquely combines data intelligence with messaging communications to enable businesses to more effectively engage customers, keep accounts secure and prevent fraud.
Key responsibilities
- Production Support Role with 24 x 7 responsibilities, work with Global Operations team to deliver 99.99% uptime. Coordinate and collaborate with DBA team members on priorities and support items requiring research.
- Provide database administration for Linux based database engines, TeleSign’s production Microsoft SQL, PostgreSQL DBs, Cassandra or MySQL.
- Support activities include DB installation, deployment, maintenance, performance tuning and optimization (SQL query, stored procedures & DB engine), troubleshooting/resolving DB problems, DB backups/restores, and insuring DB monitoring is in place to proactively alert Technology Operations to issues.
- Support Developers with database queries patterns, table design, and performance recommendations. Key development units include high transaction volume OLTP/API products, Business Intelligence and Data Warehousing, Data Science and Knowledge Engineering.
- Work closely with key staff to design/build a data warehouse from existing data sources. The data warehouse will support effective business operations through decision support, trending and reporting on key corporate performance indicators.
- In conjunction with other senior technical staff, act as DB expert to deliver highly available, reliable DB platforms to support the business.
- Provide consultative support for those less knowledgeable of DBs and their capabilities.
Essential Requirements
- University Degree in applied sciences or equivalent work experience.
- 4+ years’ database experience on Linux based systems, with Postgres, MySQL, or Cassandra preferred equivalent experience with Oracle may a substitute for these platforms with MSSQL nice to have.
- Experience in resolving DB problems, including working with DB providers, DB performance issues, use of native monitoring tools.
- MCITP is a plus but not required.
- Performance Tuning.
- Experience in Disaster Recovery, High Availability, backup/recovery, replication.
- Understanding of indexes, index management and statistics.
Preferred Qualifications
- Experience in setting up DB replication.
- Experience in being “go to” DB resource.
- Experience in a fast moving, agile development-based environment, preferably SaaS or cloud delivering based product offerings.
- Experience in SSRS and/or OLAP cubes.
- Some experience in scripting to support operations automation for DB related activities.
- Understanding of Internet security concepts.
- Familiarity with voice telecom and SMS messaging terminology.
- Ability to help other learn more about DBs and their effective use.
- Basic knowledge of BI concepts (cubes, ETL) and MS BI tools.
We are offering
- Good compensation - Competitive € salary plus benefits package.
- Development opportunities.
- Challenging but also a friendly working environment.
Join our team, send your application in English language electronically.
Only short listed candidates will be contacted.
All applications will be handled with absolute confidentiality.
Telesign d.o.o.
Telesign connects, protects, and defends the customer experience with intelligence from billions of digital interactions and mobile signals. Through developer-friendly APIs that deliver user verification, digital identity, and omnichannel communications, we help the world's largest brands secure onboarding, maintain account integrity, prevent fraud, and streamline omnichannel engagement. Telesign solutions keep your customers safe, happy, and coming back. We uniquely combine digital identity with…