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Konkurs je istekao.

(Deputy) Head of Operations

PK&A LTD

Home-based Position

19.08.2017.

ugovor puno radno vreme dostupno osobama sa invaliditetom

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We are looking for:

(Deputy) Head of Operations

Home-based Position

London-Based Psychology Private Practice, that has been established since 1992, is looking for a proficient and skilled professional to help it develop/refine operational matters (approx. 50% of the time addressing operational matters from a strategic/policy point of view and 50% of the time from a hands-on day-to-day/week-to-week approach) 

Working times:

Normal working times are 8.30 am to 6 pm UK time with an unpaid 30 - 60 minute lunch break - no more than 6 hours of work is allowed before an unpaid break of at least 30 minutes is taken. In response to business needs, some hours outside the normal working hours might be required, but through strategic planning, for which you are partly responsible, this should be kept to a minimum. Weekly hours are 35 hours as a minimum with a normal maximum of 45 hours per week. 

Working days:

Tuesday to Saturday: Saturday working hours may be shifted according to the clinic’s requirements: you might be required to work for two hours after the clinic closes, in which your working day would start later (subject to staff rostering, there is the possibility of working on alternate Saturdays).

Salary: 

This is a contractor’s post which pays for services rendered and remuneration is at an hourly rate; the rate is subject to increase depending on consistently meeting the skills and requirements of the job. We will competitively remunerate the successful candidate on a basis of appropriate evidence in relation to that applicant. 

Main Responsibilities Include:

  • Analysis of a range of complex qualitative and quantitative data including emails and organising these into operational action plans
  • Formal audit of the work done, both yours and of others
  • Making formal proposals for improvements in administrative and business systems
  • Drafting/proof-reading documents
  • Liaison with other colleagues for independent projects 
  • Electronic filing of documents
  • Ensuring that Data Protection is compliant with UK legislation
  • Provide emotional support and buffering do the Director
  • Any other duties assigned

Ad-Hoc Responsibilities Include:

  • Typing
  • Clinic management 
    • Setting up appointments with patients (mostly through emails)
    • Booking therapy rooms in different parts of London (mostly through emails)
    • Working with Google Calendar and Google Tools, particularly with Google, Drive, Google Sheets and Google Docs 
    • Updating the clinic statistics
  • Drafting/proof-reading emails
  • Able to act as a business and accounts administrator by performing the following:
    • General bookkeeping/accounting (e.g., reconciling accounts)
    • Administering personal expense claims 
    • Invoicing clients through web-based accounting software
    • Cross-reference invoices with appointments/bookings made (and verify accuracy)
    • Tracking clients’ account status and following up debts
    • Tagging bank transactions
    • Comparing bank statements with accounting software statements
    • Organising material in Google Drive (expenses sheets, receipts, etc.)
    • Accurately, clearly and succinctly documenting correct procedures/updating operating manuals in a manner consistent with organisational knowledge best practice.
    • Working on the finances of a Limited Co. in the UK
    • Ensuring tax requirements are correctly met in a timely manner
    • Conduct internal audits

Essential requirements (please note these will be tested so please only apply if you genuinely meet these requirements):

  • Native English / IELTS Level 8 (or equivalent of at least C2)
  • Fast performance computer with camera (desktop or laptop) and high quality headset; computer should have Windows and Microsoft Office Package; you will be required to install the additional software for the work purposes
  • A very reliable and fast internet connection is essential, along with a quiet environment to work in with no intrusive noise or disturbance from people or pets
  • Experience in similar jobs for substantial periods of time (more than 1 year) because you will need all of these skills, grounded on appropriate experience plus capabilities so that you can manage the pressures of the job. This job has a lot of responsibilities and expectations and demands a high performing individual.
  • ICT wizard
  • Great capabilities who can work logically and systematically with a variety of tasks simultaneously and can meet tight deadlines.
  • Able to work well on their own
  • Excellent work ethic, integrity, reliability, adaptability and great customer care
  • Positive and constructive attitude

This post therefore requires dedication and attention to detail and you may find that there is little time left for other pursuits. 

Please note: This is strictly and equal opportunities position. Please note that company ethos rests upon relationship-building communications, reciprocity and mutual respect for one another as well as clear boundaries between professional and personal life. We are an all-inclusive organisation and do not tolerate ageism, homophobia, sexism and/or racism in any manner or form. 

Desirable:

  • Higher Education Degree, e.g., MBA
  • Project management skills
  • Advanced knowledge and experience in applying Six Sigma Lean in the service sector
  • Qualifications in Microsoft Office Suite
  • Very fast and accurate typing
  • Experience with other software, e.g., Adobe Package (Photoshop, Illustrator)

We are looking for people with:

  • A proven track record
  • The dedication and commitment of a consummate professional who is able to need to be able to meet tight deadlines. Excellent work ethic, integrity, reliability, adaptability and great customer care
  • Positive and constructive attitude
  • Great capabilities who can work logically and systematically with a variety of tasks simultaneously and can meet tight deadlines
  • High intelligence, excellent with written / verbal and numerical data ability
  • Lots of initiative and able to work well on their own and as part of a virtual team.
  • High stress tolerance
  • Organisational skills
  • Excellent listening and communications skills
  • A flexible approach

Applicants will need to be capable and very hardworking.

More information: https://uk.linkedin.com/in/pavlokanellakis

To apply for this role, please apply electronically with your CV along with a supporting statement (the equivalent of an A4 sheet of paper) making your case of how exactly you meet the person specification of position; please re-read the advert carefully. This is an opportunity for you to reflect further to what extend this position is a good fit with you, as well as for us to assess how good fit you are regarding what we need. It might be wise that you utilise every word possible within the parameters of an A4 sheet to systematically match the job requirements with your actual qualifications, experience and knowledge, giving illustrative examples (to convince the reader that the statements are not empty claims).

Deadline for applications: 19.08.2017.

    Konkurs je istekao.

    PK&A

    • 10 The Mews 69, New Dover Road, Ujedinjeno Kraljevstvo
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