Telenor, digi, dtac, Grameenphone and Canal Digital are all part of Telenor Group. Together, we connect around 200 million people worldwide through digital experiences. Our 33,000 employees across the world provide people with the ability to connect with what they care about, at all times and in all places.
Digital Strategy and Innovation Expert
- Participate in creating strategy of digital channels
- Translate the strategy in a detailed yearly roadmap
- Research of current and future customer behavior trends in digital domain
- Constantly gather best practice in serving customers remotely both from telecommunication as well as from other industries and propose ways how to apply those in Telenor
- Give proposals for innovative products and services and execute on relevant projects
- Propose needed customer researches, and participate in them with other relevant teams
- Implement lean ux approach in identifying problems to be solved for digital customers
- Give support in setting KPIs for sales, care and presentational digital channels
- Facilitate discussions on mechanisms to achieve KPIs throughout organization
- Together with other KPI responsible teams create proposals for achieving digital KPIs
- Lead projects from the strategic roadmap
- Strive to enable all Telenor services/products to be available online
- Closely cooperate with relevant teams members on constant improvement of digital channels
- Creating projects for stimulating shift from traditional to digital channels
- Bachelor’s / Master degree in economy / organization / engineering / management / social sciences or similar, but most importantly you can document results from earlier job/jobs
- Work experience of 2 to 4 years, preferably in similar position
- Work experience with digital products and services will be strong advantage
- Understanding of marketing and digital strategy, as well as requirements set in front of digital channels in the future
- Understanding long term needs of customers/visitors, internal stakeholders and the company
- Understanding company’s business goals and role of digital channels in achieving them
- Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things
- Great benefits
- A key role in shaping the future Telenor, in an industry undergoing massive change
- Attractive international career opportunities in Telenor for the right candidate
- Competitive terms and conditions
- Be part of a highly competent and collaborative environment
Please apply by 17.06.2018.
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