Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

First Level Overland Support – French language

Kuhne+Nagel SSC d.o.o.

Beograd

04.02.2020.

ugovor puno radno vreme
Kuehne + Nagel symbol
Kühne + Nagel d.o.o.

First Level Overland Support – French language

Belgrade

We are continuously innovating and optimizing to make road logistics operations customer friendly and efficient. Do you want to collaborate with us in re-defining the fundamentals of operating our worldwide network? Does working with one of the world’s largest logistics providers excite you? Does the power of process and digitalization excite you to drive and shape operational excellence? Are you curious to support our excellent customer experience, productivity, efficiency and automation? If getting great stuff done excites you, join us.

Your Role:

You will become part of our newly founded internal service and support desk. Acting as a face to our internal customers you will proactively seek and also receive feedback, prioritize solutions and solve them accordingly. Your field of action will apply to the newest and most modern application KN Overland is currently enrolling across the globe, starting in Europe. Having you on board will guarantee a smooth transformation from old processes and applications to automated solutions. You will,

Your tasks and responsibilities:

  • Provide first level end user support for our new driver mobile solution
  • Manage system setups enabling roll-outs to new users
  • Proactively track system activity and solve issues before they raise in daily operations
  • Monitor system performance, process obstacles and describe demands to our product owners and IT development teams for improvement
  • Train new operators remotely on process and system features
  • Insure quality of the solution by participating to description and execution of tests cases

Your skills and experience:

  • Undergraduate degree or diploma in management, business administration, logistics, IT or related fields or equivalent work experience is required
  • 1-3 year experience in customer service/customer excellence or related areas and understanding of Road Transportation / Logistics
  • Affinity to learn complex applications and workflows and confident handling of MS Office applications, especially Powerpoint and Excel
  • Interpersonal skills and excellent communication skills (verbal, written and presentation) plus the drive to get things done
  • Independent work, creativity and structured way of working with the ability to pay attention to detail
  • Aspiration to solve problems before they occur
  • Commitment, initiative, motivation and curiosity – every day
  • Fluency in English and French mandatory (additional languages, especially German is an advantage)

Your role is crucial to the Global Overland Operations strategy and your work will have a direct influence on the future success of Global Overland Transportation at Kuehne + Nagel. You will join a dynamic team of high performing leaders and co-workers. In your role you will be the first point of contact to our internal customers. Your customer service will push the transformation to new systems.

Deadline for applications: 04.02.2020.

Apply here

    Upoznajte poslodavca Kuehne+Nagel d.o.o.

    Kuehne+Nagel d.o.o.

    In 1890, August Kuehne and Friedrich Nagel founded Kuehne+Nagel in Bremen, Germany. Since then it has grown into one of the world's leading logistics providers. Today, the Kuehne+Nagel Group has approximately 76,000 employees at some 1,400 locations in over 100 countries. We deliver integrated solutions ... Saznajte više

    Beneficije

    • EDUCATION, PROFESSIONAL DEVELOPMENT
    • FUN & ENTERTAINMENT
    • HEALTH AND WELLBEING
    • WORK EQUIPMENT PROVIDED
    • AWARDS, BONUSES, GIFTS
    • SPORT AND FITNESS
    • PRIVATE HEALTH INSURANCE
    • WORK FROM HOME
    • ORGANIZED TRANSPORT
    • PARKING AVAILABLE
    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?