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Freight Track and Trace Specialist

Hermitage International

Remote

20.04.2021.

500 - 600 USD (mesečna plata) ugovor puno radno vreme 2. smena dostupno osobama sa invaliditetom

Description:

The Track and Trace Specialist is responsible for overseeing all shipments in transit. At Hermitage International we strive to provide a high level of exceptional customer service and continuous interactions with customers to provide up-to-date information on their shipments. The Track and Trace Specialist will track and trace all shipments from the point of dispatch through final delivery.

Primary Job Responsibilities:

  • Communicate with carriers daily to track and trace shipments
  • Collect, document, and pass on accurate information to/from carriers/drivers and team members
  • Utilizing company technology, communicate results to customers and team members
  • Create and manage tracking and tracing reports as required by customers and team members
  • Document and communicate operational issues to team members and managers
  • Identify available carrier capacity and communicate results to team members
  • Assist with required operational and administrative load management requirement

Requirements:

  • Extremely organized and detail oriented
  • Ability to demonstrate appropriate phone and email etiquette with internal and external customers
  • Strong customer service and problem-solving skills
  • Ability to excel in a team-based environment
  • Creative thinking and strategic problem-solving techniques
  • Possess high energy and assertive attitude
  • Must have punctuality and good attendance
  • A passion for your work and taking initiative to drive growth
  • Proficient with MS office software and databases

Qualifications:

  • Minimum of 1 year of experience in 3PL and Freight Logistics
  • College degree preffered

Benefits:

  • Competitive salary $500 to $600 based up on experience
  • Friendly, talented, and inclusive company culture
  • Incredible growth opportunity at a fast growing company

Location:

  • Remote

Send resumes electronically.

Hermitage International is an Equal Opportunity Employer and we will not tolerate discrimination or harassment. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking and ultimately a better company culture.

Hermitage International strives to have an inclusive work environment; so if you are hard working & good at what you do, we want you to contribute, grow, & learn at Hermitage International and we encourage you to apply, if your experience is close to what we're looking for.

 

    Hermitage International

    • Sjedinjene Američke Države, Chicago, 6351 west montrose ave suite 376
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