Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Global Support Officer (ERP/Logistics)

Međunarodni komitet Crvenog krsta

Beograd

21.02.2018.

ugovor puno radno vreme

 logo_17762 

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that works to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC mission and its activities visit www.icrc.org

The Global Support Officer ERP/Logistics will be a member of the unit Supply Chain Support & Projects, in charge of developing and supporting ICRC's logistics division's information systems and system procedures.

He/she will be in charge to provide support for usage of ERP JD Edwards, deliver solutions to the software problems such as defects in functionalities and/or lack of functionality. Global Support Officer will work in a team as a part of the support structure based at ICRC Belgrade Shared Services Center (BSSC). His/her primary aim is to deliver efficient and cost effective solutions to the end user.

The BSSC is looking for a suitable candidate to fill the following position:

Global Support Officer (ERP / Logistics)

 (Location Belgrade) 

MAIN TASKS:

  • 3rd level ERP support in the functional areas of Supply Chain and Logistics
  • 2nd level ERP support in the given functional area for Geneva Logistics Service Center
  • Analyze and resolve tickets escalated by 2nd level support or raised by key-users for Geneva LSC.
  • Review, analyze, and evaluate business and user needs, issues, identify the root-cause of issues
  • Advise users on the best usage of the system and propose new procedures or procedural changes
  • Identify and document requirements, define scope and objectives, and identify system modifications as needed
  • As Application Process Owner in a given functional area, work closely with Business Process Owners to define functional gaps and solutions.
  • Define functional specifications for development and implement solutions
  • Liaise with JD Edwards technical experts to complete specifications
  • Liaise with Finance and ICT 3rd level support
  • Analyze data and produce reports for improved functioning of the system
  • Coordination of work of the development teams
  • Test case preparation and execution
  • Active participation in release and testing of new features
  • Contribute in the production of the project documentation and in the production of the user support documentation
  • Maintain and adjust system setup, parameters and options
  • Key interlocutor for regional support teams.

REQUIRED PROFILE:

  • Economics, Business or Technical sciences background
  • Minimum 5 years’ experience in using ERP system (JD Edwards as an asset), including at least two years in implementation/support function
  • Experience in supply chain processes in international organizations or companies
  • Experience in:
    • 2nd/3rd line support
    • definition of functional specifications
  • Knowledge of SQL an asset
  • Very good command of English, any additional languages an asset
  • Able to convert business problems into IT solutions and advanced problem solving skills
  • Excellent communication skills, both verbal and written
  • Strong history of continuous education and proven drive to increase skill set
  • Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
  • Very good ERP analytical skills, able to work in teams as well as independently

WHAT WE OFFER:

  • A work and progressive professional development in an exciting international humanitarian environment
  • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
  • Stimulating benefits package

If you are interested in this position, please send us your CV and Motivation letter exclusively in English.

Only short listed candidates will be contacted.

Deadline for applications is 21.02.2018.

    Konkurs je istekao.

    Medjunarodni komitet Crvenog krsta

    The International Committee of the Red Cross (ICRC) is a neutral, impartial, and independent humanitarian organization that works worldwide to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC’s mission and its activities visit www.icrc.org. The ICRC has been working in this part of Europe since the early 1990s. The organization strives to respond to the needs remaining from armed conflicts in the region. In particular, it seeks to…

    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?