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Konkurs je istekao.

  • Oglas dostupan i osobama sa invaliditetom
  • Oglas dostupan i studentima

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Do you really love high-end customer service and consider it an art?

Do you enjoy being challenged daily, work under pressure and sharpen your skills-set every second of your working day?

Do you consider working from home an advantage, and is English your native language?

Do you like jumping from a call to an email and back on a call, and back to your email, and make what seems impossible possible?

If you answered "YES" to all those questions, please apply for a position as a Guests Relations Executive with Perfetto! 

We are looking for a:

Guest Relations Executive

Belgrade

RESPONSIBILITIES:

  • Answer and provide assistance to emergency phone calls;
  • Resolve all issues happening on the ground;
  • Double-check the details for each service with the suppliers (guides, drivers, restaurants, chefs, instructors, etc.) and, if needed, with the clients on the day of the service;
  • Double-check with the hotels the details of clients' reservation prior to their arrival, as well as on the day of arrival;
  • Ensure that all suppliers meet Perfetto Traveler's standards;
  • Contact the clients upon arrival, prior to departure and throughout the trip;
  • Follow up with the clients, Operations Department, and CEO in the event of an emergency.

JOB REQUIREMENTS:

  • At least 1-year work experience in the customer service, particularly in the high-end travel industry;
  • Full professional proficiency in English and Italian;
  • Meticulous attention to details;
  • Understanding of the needs of a very sophisticated, affluent, upscale clientele;
  • Professional, proactive, resourceful, positive, team-oriented attitude;
  • Ability and willingness to take direction as well as be self-motivated and work independently;
  • Computer literate, knowledge of MS Office.
  • Experience as a concierge is a plus.

KEY RESULTS:

  • Increase clients' satisfaction of the services provided by Perfetto Traveler;
  • Successfully solve any issues happening on the ground to the clients' satisfaction;
  • Reduce the number of refund requests.

Please send your CV and cover letter in English.

Deadline for applications: 06.11.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

Upoznaj poslodavca Perfetto Traveler


  • Sjedinjene Američke Države, New York, 1633 Broadway
Detaljnije...

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