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Konkurs je istekao.

HR Senior Assistant/Viši asistent u sektoru za ljudske resurse

UNOPS

Belgrade

14.12.2019.

ugovor puno radno vreme

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In an effort to promote organizational excellence, UNOPS seeks highly qualified individuals for the following position:

HR Senior Assistant

Belgrade

Vacancy Details 

Vacancy code: VA/2019/B5109/18882
Post Level: LICA 5
Org Unit: ECR, RSPO, Serbia
Duty Station (DS): Belgrade, Serbia
Duration: Ongoing ICA – Open-ended subject to organizational requirements, availability of funds and/or to satisfactory performance
Closing Date: 14.12.2019.

1. General Background 

The United Nations Office for Project Services (UNOPS) mission is to help people build better lives and countries achieve sustainable development. UNOPS provides project management, procurement and infrastructure services to governments, donors and UN organisations. Its services can be advisory, implementation or transactional, with development of the national capacity always in focus.

UNOPS was the first organisation in the world that was awarded the four most prestigious accreditations in project management, including PRINCE2 ®, and one of five organisations in the world awarded the Gold Level from the Chartered Institute of Procurement and Supply. For its approach to project management and consistent quality UNOPS received ISO 9001 certification in 2011.

In Serbia, UNOPS has been active since 2000, became the Project Centre (RSPC) in 2012, and was reclassified, due a growing portfolio, to Operations Centre (RSOC) at the beginning of 2017. Since 2017, RSOC operations have expanded to North Macedonia, Georgia and Montenegro.

UNOPS has been a reliable partner primarily of the Government of Serbia, and later of the Governments of North Macedonia, Georgia and Montenegro, in providing support for demanding socio-economic reforms and facilitating accession to the European Union.

Currently, the RSOC is implementing 14 projects focussed on sustainable socio-economic development, creation of a more favourable environment for employability, business and infrastructure growth, increased security, improved education, enhanced social inclusion either via enabling durable housing solutions or providing access to health, education and jobs for the most vulnerable population. All projects have good governance and gender equality as transversal themes. UNOPS projects are contextualised within the broader Sustainable Development Goals framework and objectives.

2. Duties and Responsibilities

Under the direct supervision of the HR Associate and the overall direction of the Head of Support Services as well as the technical guidance of IPAS HR, the HR Senior Assistant is responsible for providing technical and administrative support to the timely processing, recording, completion, monitoring, and maintaining of transactions and processes covering the array of Human Resources Management service lines in accordance with UNOPS’ HR rules, regulations and policies for optimal employee and talent management. S/he may serve as the first contact for internal and external clients in resolving questions on routine and standard processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

In particular, the HR Assistant will perform following tasks:

a) Support to policy development and implementation:

  • Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.

b) Advisory Services:

  • Provide advice and guidance to personnel on administrative procedures, processes and practices for delivery of HR services.
  • Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information.
  • As an interlocutor of HR, ensure that new hires' first impressions are positive and that they have all in-processing information completed.
  • Advise hiring management and guide personnel on routine elements of UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.

c) Talent Acquisition and Administration:

  • Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information system in line with UNOPS policy. 
  • Undertakes reference checking, elements of  longlisting, and organization of testing and interviews; fee calculation, minutes of general-service recruitments.
  • Finalizes selection and other process approvals.
  • Inform and advise UNOPS personnel, consultants, partners and project personnel on routine aspects and elements of their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
  • Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.
  • Maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines.
  • Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems.
  • Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
  • Set up and maintain reference files/records.
  • Follow up or process payroll verification.
  • Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.
  • Manage record maintenance; including personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business unit/s.

d) Knowledge building and knowledge sharing

  • Provide support to the organization, facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
  • Provides sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
  • Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.

3. Required Selection Criteria

a. Education

  • Secondary school diploma is required.
  • First University Degree preferably in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines will be considered as an asset.

b. Work Experience

  • Minimum of five years of relevant experience in an international and/or national organization in providing HR advisory, recruitment, HR-generalist services and/or support services is required.
  • BA degree may substitute for some years of experience.
  • Proficiency in computers and office software packages (MS Office) and experience in handling of web-based management systems is required.
  • Some experience in UN system organizations is desirable.
  • Experience in use of HR information systems or Enterprise systems is desirable.
  • Knowledge of UN policies, procedures and practices highly desirable.

c. Language Requirements

  • Fluency in Serbian and English is required. 

d. Core Competencies 

  • Strategic Perspective - Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization. (for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
  • Integrity & Inclusion - Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
  • Leading Self and Others - Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
  • Partnering - Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
  • Results Orientation - Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
  • Agility - Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behaviour. Performance is consistent, even under pressure. Always pursues continuous improvements.
  • Solution Focused - Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
  • Effective Communication - Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. 

Submission of Applications

Qualified candidates may submit their application, including a CV and Cover letter to UNOPS via UNOPS Jobs at following link: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=18882

Kindly note that this is a local position open to nationals of Serbia and to individuals who have a valid residence/work permit.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time.
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS. 

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

Recruitment/internship in UNOPS is contingent on the results of such checks.

For more information on UNOPS, please visit the UNOPS website at www.unops.org

Deadline for applications: 14.12.2019.

    Konkurs je istekao.

    UNOPS

    • Skerlićeva 4, Beograd, Srbija
    • PIB: 110566257
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