We are a software company that helps companies through their quality issues. Our customers are located all over the world and we are looking for a few caring persons who can be nice to our customers and willing to help them.
We are looking for a:
Helpdesk Quality Assistant
The potential Candidate should have:
- Nice phone etiquette skills
- Good listening skills
- Creative and analytical thinking for understanding and solving problems
- Reasonable English language skills – talks and chats in English
- General Understanding of software and computers
- Ability to juggle multiple priorities
- Good learning skills
- Takes responsibility seriously
- Good with people in general, respectful and polite
- Know how to have a little fun
You’re someone who does not hesitate to ask for directions and likes working as part of a team in a friendly-paced environment.
We will help you to understand how to help our customers. You should be someone who is empathic and understanding. Previous helpdesk qualifications or experiences is a plus but not a requirement.
- Listening & communicating with customers
- Identifying their issues and problems and helping them resolve them
- Ability to deal with different kinds of customers
- It's a desk-based job and you'll spend most of your day communicating with customers
- You’ll be part of a dynamic and interesting team
As an ENTRY LEVEL Helpdesk assistant, you would be expected to demonstrate good customer service and communication skills.
CVs to be send electronically in English.
Deadline for applications: 09.07.2019.
Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.
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