The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that works to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC mission and its activities visit www.icrc.org
The ICRC ICT division is responsible for designing, implementing and supporting ICT solutions for more than 10'000 of its employees worldwide. The Belgrade Shared Services Center (BSSC) is created to provide a 24x7 ICT support service to the ICRC worldwide operations.
The BSSC is looking for a suitable candidate to fill the following position:
ICT SYSTEM ENGINEER – END USER COMPUTING SPECIALIST
(Location Belgrade)
MAIN TASKS
- Ensures second level support for all end-user computing aspects (Windows 10 use, printing issues, network configuration, scanning issues, use of desktop tools)
- Maintains and resolves issues related to the different tools and devices provided to ICRC users to perform their duties
- Ensures service quality, productivity and security, while respecting operating methods defined within the ICT
REQUIRED PROFILE
- Information Technology Engineer degree (or equivalent)
- Minimum 5 years of professional experience in the IT field, with minimum 3 years as End-User computing professional
- Certification
- Microsoft certification is an asset
- ITIL (or equivalent experience) is an asset
- Excellent knowledge of Microsoft Windows 8/10, Active Directory management and Windows 8/10 ecosystem
- Good knowledge of SCCM platform is an asset
- Good understanding of network management and security aspects
- Excellent knowledge of the English language (written and spoken). French language is an asset
- Affinity for teamwork and strong collaborative attitude
- End-user service oriented, well-organized, open-minded and adaptable
- Motivated by the humanitarian work
- Able to work under pressure and manage crises with discernment
WHAT WE OFFER
- A work and progressive professional development in an exciting ICT environment using the latest technologies
- An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
- Stimulating benefits package
If you are interested in this position, please send us your CV and Motivation letter exclusively in English.
Only short listed candidates will be contacted.
Deadline for applications is 03.03.2019.
Medjunarodni komitet Crvenog krsta
The International Committee of the Red Cross (ICRC) is a neutral, impartial, and independent humanitarian organization that works worldwide to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC’s mission and its activities visit www.icrc.org. The ICRC has been working in this part of Europe since the early 1990s. The organization strives to respond to the needs remaining from armed conflicts in the region. In particular, it seeks to…
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