- Bachelor’s degree or equivalent work experience
- C1 level of English; other languages are considered as a bonus
- Experience using Microsoft Office, particularly Outlook, Word and Excel
- Excellent communication skills, both verbal and written; attention to detail
- A team-player attitude both within the Global Patent Renewals department and when communicating and collaborating with other key departments including BTO, CSA, Finance and Patent Maintenance teams
- Update and maintain details of the renewal of clients' IP rights within Clarivate’s IP management systems.
- Ensure completion of all operational activities required for successful renewal of clients’ IP rights including data onboarding, data verification, client instructions and correspondence, making payments at the Patent and Trademark Offices (PTOs), instructing and paying agents, and obtaining and sending proof of renewal to customers based on Standard Operating Procedures (SOPs).
- Prioritize and respond to client correspondence including instructions, facilitating timely filing of renewal applications at IP Offices with supporting documents in coordination with clients, internal teams, and agents.
- Ensure timely invoices and credits to clients for additional charges and/or refunds.
- Validate and pay agent invoices related to renewal services accurately and timely.
- Suggest ideas to improve existing processes based on day-to-day work observations.
About the Team
- Holidays: 25 days paid leave per annum
- Private Health Insurance
- Paid Lunch
- Yearly Bonus
- Yearly Merit Plan
- My Learning Platform
- Fit Pass
- Life Insurance
- Accident Insurance
- Mental health care
- Company bicycles for rent free of charge
Clarivate
Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity. Learn more about our products and services…
Iskustva zaposlenih
"My positive impression of this company started at the very beginning of the journey – at the interview. I felt great energy during the whole process and I’m still feeling the same vibe – almost 3 years ... " Pročitajte celo iskustvo
Beneficije
- Team building
- Sport and fitness
- Awards, bonuses, gifts
- Food and drinks
- Education, professional development
- Private health insurance
- Personalized benefits
- Fun & entertainment
- Company discount
- Flexible working hours
- Health and wellbeing