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IT Administrator

Mitto

Beograd

14.08.2018.

ugovor puno radno vreme

Mitto AG

IT Administrator

Belgrade

Who we are

With Headquarters in Zug, Switzerland and offices around the world, Mitto’s agile approach, trusted mobile operator relationships and carrier-grade SMS Messaging platform improve conversions and increase the speed and reliability of global mobile communications for the world’s largest OTTs, Enterprise and Mobile Operators.

Mitto has a singular mission – to provide our customers with the most reliable, robust SMS Messaging service in the industry. That’s why technology is at the heart of everything we do. Our in-house team of developers make up more than a third of our staff and between them have designed a platform that guarantees our customers’ SMS messages get to the right person, at the right time, in the right place - in the most cost-effective way possible.

Mitto is looking for a talented IT Administrator to join the team located in Belgrade. The ideal candidate would have previous experience in a similar role. As an IT Administrator you would be responsible for the management of licenses, active directory, office systems and equipment and user workstations. But, this is just a beginning. If you join our team, we would make sure that you are never bored. We are willing to offer opportunities to grow and advance depending on your skills and professional desires.

Your skills

  • Administration of full IT office environment (PCs, printers, monitors, Windows 10, Mac OS, MS Office).
  • Windows Server 2016 (Active Directory, GPOs, DNS, DHCP, RADIUS, DirSync).
  • Office 365 administration (Exchange, SharePoint, etc.).
  • Understanding of networking fundamentals, including TCP/IP, IP subnetting, and the OSI model.
  • Hands-on experience with deploying and managing access points and wireless networks.
  • Remote troubleshooting of workstations, connectivity and other office technology equipment.
  • Fluent in written and spoken English.

Nice to have

  • Knowledge of inventory systems or asset management.
  • PowerShell scripting.
  • Experience in securing data and devices using anti-spam, antivirus, firewalls tools from different vendors.
  • Server/ File Backup strategies.
  • Understanding of technologies used for mobile device management.
  • Previous experience in working in a similar role.
  • Knowledge and experience with setting up VPN technologies between office sites.
  • Knowledge of Salesforce Lightening.

Responsibilities

  • Responsibility over the whole process of deployment, maintenance and decommissioning of office workstations and devices.
  • 1st and 2d level Support. Service Request management - Identify, categorize and organize service requests according to priority and severity. Monitor queues and managed services alerts.
  • Setting up and maintaining the local network equipment in the Belgrade office.
  • Resolution of incidents related to workstations, connectivity and other office technology equipment.
  • Managing licenses used on the company workstations.
  • Creating and maintaining documentation for the IT Team.

We offer

  • Competitive compensation depending on experience and skills.
  • Take part in complex, innovative projects used by highly recognizable brands and clients.
  • Work in an international team of talented, experienced and helpful engineers and analysts.
  • Develop further on modern technologies and innovative projects.
  • Opportunity to grow both professionally and personally in a supporting, stimulating and friendly work environment.

 Deadline for applications: 14.08.2018.

    Mitto

    At Mitto, we believe communication is the lifeline of humans. Our global team of mobile technology experts share the common vision of enabling innovative and unified lines of communication that facilitate people’s lives - anywhere in the world, at any time. With agility, speed, and reliability, we offer our customers customized solutions that support their unique business objectives. From easy-to-integrate SMS, Voice, and Chat App APIs to next-generation business messaging and end-to-end phone number…

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