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Konkurs je istekao.

IT Support Engineer

Nidec Elesys Europe d.o.o.

Novi Sad

22.02.2023.

ugovor puno radno vreme

NIDEC Corporation is a Japanese company founded in 1973, specialized in the development, manufacturing, and sales of small precision motors, automotive motors, home appliance motors, commercial and industrial motors, motors for machinery, electronic and optical components, and other related products.

Since the start, Nidec Group has been increasing its global presence in many countries around the world. Today, Nidec Group's Network operates with more than 300 Companies in more than 40 Countries with over 100.000 employees globally.

Nidec Group will continue to supply unrivaled products to global markets by utilizing the synergy of group company characteristics and attributes as the "world's No.1 comprehensive motor manufacturer."

The NIDEC ELESYS Corporation  has been part of the Nidec Corporation since 2014 and acting as a top runner in car electronics with a goal to support the future of automotive industry by developing and producing electronic control units for vehicles, such as inverters, steering assistance, brakes, and traction motors, used by various automotive manufacturers.

At NIDEC ELESYS Corporation, our strategic position within the automotive industry is to apply our knowledge of diverse electronics technologies to create innovative control systems that will improve the convenience, safety, and fundamental performance - acceleration, cornering, and braking of vehicles.

As a current leading manufacturer of electronic controls, NIDEC ELESYS CORPORATION is contributing to the creation of a world where everyone can enjoy safe and convenient transportation.

NIDEC ELESYS EUROPE at Novi Sad will produce inverters and other electronic control systems for electric and hybrid vehicles. 

For our manufacturing site based in Novi Sad, Serbia we are looking for a 

IT Support Engineer  

Job description:

  • Responsible for planning, coordination, and support of local IT services (user support, data center, network, telecommunications and applications)
  • Managing plant IT infrastructure and ensuring the proper working condition of all IT assets and compliance with global standards 
  • Build up the IT infrastructure and IT services for Nidec Elesys Europe in cooperation with Nidec Global IT Team
  • Review and further development of IT services with regard to future business requirements, cost perspective and an appropriate innovation orientation
  • Mange user tickets using ITSM tool, record IT incidents and service request and implement appropriate solutions in coordination with Company knowledgebase, standards and Global IT guidelines
  • Implementation of the Global IT systems, solutions and standards to a local site
  • Participate in Global IT projects and coordinating preparation and roll-out activities at the plant level 
  • Implementation of IT related projects 
  • End user support (Level 1 and 2) for applications and administration of IT systems
  • Operation and maintenance of local IT infrastructure in coordination with and support of Global IT
  • Training and development of end users
  • Standard Operating Procedure, Work instructions and other documentation creation
  • Local contract and license management
  • Ensuring IT security and IT governance processes such as SOX
  • IT Security implementation and management

Specific Items:

1.Related Network

  • Consistency and Implementation for Corporate Network installation.
  • Plan, Schedule and configure Network devices.
  • Company Network Operation and Maintenance.
  • Responsible related Network like router, mail system, Firewall.
  • Root cause analysis and problem resolution in case of Network issue.
  • Set up New PC installation.

2.Related Server

  • Build, configure and maintain physical and virtual server environment
  • Manage IP Address for Server, office and Manufacturing equipment
  • Escalate and actively communicate issues with local and global vendors following defined SLA
  • Maintain server environment throughout system lifecycle
  • Recognize and perform Network and Storage capacity increase when needed
  • Related End User Services
  • Coordination with the Nidec Global team on local support services
  • New workstation configuration
  • License management
  • Manage end user Server requests (File Serve, cloud solution)
  • Manage end user related network devices (firewall, switch, VPN  and other)
  • Maintain SLA target in ITSM system
  • IT asset management
  • End user management including
  • User account management for new and leaving employees (AD)
  • Security management (Endpoint protection, antivirus software)
  • IT system back up

3.Related Database

  • Maintenance of MES, SAP, SQL and other database vital data
  • Server backup management

4.Related Security

  • Security System preventive and corrective maintenance
  • Cyber security management

Qualifications:

  • College or University degree in the field of Information Technologies, Electrical Engineering or related occupation
  • Well-founded experience and knowledge in the areas of IT management, IT operations, IT support and experience in the successful handling of projects
  • Experience in the field of Smart factory / MES and Greenfield projects is an advantage
  • Strong customer and service orientation
  • Leadership competence and experience in the cooperation of cross-functional teams
  • Team spirit, resilience, reliability and a high level of personal commitment
  • Result and process-oriented working methods
  • Knowledge of IT security framework, standards and models, preferably ITIL V3
  • Experience in IT security management

We offer:

  • Inspirational working environment and a great place to work
  • Regular professional development and trainings
  • Opportunity to grow within the company
  • Competitive compensations and benefit package

If you are interested in this job position, you can send us your CV in English.

Only short-listed candidates will be contacted.


 

*Napomena: Slanjem prijave, radne biografije (CV), kandidat daje pristanak da kompanija Nidec Elesys Europe d.o.o. Novi Sad, u svojstvu rukovaoca podataka, njegove lične podatke obrađuje u postupku selekcije u skladu sa Zakonom o zaštiti podataka o ličnosti Republike Srbije.

    Konkurs je istekao.

    Nidec Elesys Europe d.o.o. Novi Sad

    NIDEC Corporation is a Japanese company founded in 1973, specialized in the development, manufacturing, and sales of small precision motors, automotive motors, home appliance motors, commercial and industrial motors, motors for machinery, electronic and optical components, and other related products. Since the start, Nidec Group has been increasing its global presence in many countries around the world. Today, Nidec Group's Network operates with more than 300 Companies in more than 40 Countries…

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