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IT System Engineer

ICL Services and solutions d.o.o.

Beograd

03.03.2019.

ugovor puno radno vreme dostupno studentima dostupno osobama sa invaliditetom

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IT System Engineer

Belgrade

ICL Services is one of the biggest and oldest Russian IT companies currently in top 100 world IT outsourcing companies and key partner of Fujitsu. Today, the company works with more than 80 major clients (Eurobank, Auchan, Kelly Services, British Petroleum, Australia Airline, Itella, Leroy Merlin) from 30 countries. We are dynamic, determined, and provide a broad scope of services to some of the largest and most diverse companies in the world. For this, we are also well-respected and constantly strive to maintain our standards of professional excellence and ethical conduct.

Professional requirements:

  • 1-3 years overall IT experience is an advantage
  • Good knowledge of Windows client operating systems (Windows 7 and 10 preferable)
  • Experience in client system maintenance and troubleshooting
  • Experience with one of the following: PowerShell or Command Shell Scripting or VBScript.
  • Software installation/configuration/troubleshooting
  • Basic understanding of Windows server operating systems.
  • Basic understanding of Active Directory, DNS, DHCP
  • Any antivirus software, backup software, enterprise management (SCCM, Altiris) tool knowledge is an advantage
  • English: Intermediate and higher (to use it as a main business language)

Additional requirements:

  • Should be able to work as a team member
  • Should be able to work in a stressful situations

Responsibilities:

  • Providing technical support to customers on telephone, email and through ticketing system
  • Writing of technical documentation, KB articles, work instructions
  • Windows client operating systems managing and troubleshooting
  • Analyzing and troubleshooting software and hardware issues on end user computers

What we offer:

  • A full-time employment contract
  • An opportunity to work on challenging projects with some of the world's largest companies
  • Flexible working hours, home office possibility once up to twice in the week
  • Compensation package (private health insurance, team-buildings, professional education and certification)
  • Opportunities for advancement within the company:
  • 50% of employees’ got salary raise
  • 30% of employees’ had a career growth
  • Opportunity to participate in various corporative programes (MVP - mentoring program)
  • Opportunity to be a part of socially responsible business (various activities to support our employees and community generally)
  • Modern and comfortable office in New Belgrade
  • A highly professional, but very friendly team you will enjoy being a part of
  • Overtime working hours are recorded and compensated
  • Human corporative culture:
    • 80-85% of our employees appreciate humane corporate culture in ICL Services
    • 85-90% of employees says that they work with great people
  • Professional education and certification – ICL genuinely values its employees and works continually on knowledge improvement across the business spectrum

We are looking forward to receiving your resume. Our selection process consists of an introductory interview with the team in Belgrade, and a professional interview with our IT experts in Kazan. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.

Deadline for applications: 03.03.2019.

    Konkurs je istekao.

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