The International Rescue Committee is looking for
Regional Human Resources Coordinator
Sector: Human Resources
Employment Category: Regular
The International Rescue Committee (IRC) is among the world’s leading nonprofit humanitarian relief and development organizations. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to assist those whose lives and livelihoods have been shattered by conflict and disaster to survive, recover and gain control over their lives. The organization has been at the forefront of virtually every major humanitarian initiative for the last 80 years. At work today in over 40 countries and 29 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The Europe and North Africa region was recently established in response to the global displacement crisis impacting Europe & the Mediterranean area, and state failure in North Africa. The region comprises a small regional team and country offices in Germany, Serbia, Greece, Italy, Libya and Tunisia. The IRC provides humanitarian assistance in Libya, and across Europe, is establishing partnerships to provide technical assistance and support to local actors – government and otherwise – who are now at the forefront of resettlement and integration in Europe.
In a matrixed management model reporting to the Regional Director for Europe & North Africa and Global Human Resources, the Regional Human Resources Coordinator, Europe & North Africa (ENA) will have significant management and international experience, a passion for humanitarian relief and development work, relevant language skills, and be capable of thoroughly understanding and successfully overseeing human resources program design and delivery in Germany, Serbia, Greece, Italy, Libya/Tunisia and potentially other locations. The RHRC will ensure the quality of IRC's HR programs, develop new program opportunities, and drive performance and results in the region in line with the IRC Global Human Resources Strategy and key Global HR initiatives. S/he is expected to be an outstanding communicator and team leader, and a committed humanitarian.
Additionally, this individual as a member of the IRC Global Human Resources team will share responsibility and accountability for the delivery of global initiatives.
ENA Regional HR Coordinator will join a global team and 10+ HR country based HR practitioners whose mission is to ensure a strong HR foundation in support of high quality programs for IRC’s beneficiaries. Under the supervision of the Regional Director and initially, the Chief HR Officer and in close collaboration with country program HR and Country Leads, the ENA Regional HR Coordinator will: (1) Coordinate ENA HR activities across different countries cultivating a “one IRC team” approach that leverages HR economies of scale and benefits from shared learnings; (2) Provide top-tier HR client service and support as the front-line HR focal point for regional staff and country leads; (3) Lead regional HR projects in support of country program strategies, consulting and collaborating with country program and Headquarters stakeholders in the areas of policy and program development, learning and development, capacity-building, compensation, performance management, recruitment and staff care.
The Regional HR Coordinator will provide surge HR support (when needed) and may occasionally serve as Acting HR Lead in a country program.
ENA HR Coordination
- Provide project management, HR analysis and generalist HR support for a diverse region including organizational design input, policy design and team integration activities
- Devise HR interventions with a gender equality and staff care lens to address critical HR issues in areas including orientation and on-boarding, training and development, employee relations, recruitment and staff care
- Instill a “one IRC team” approach across different countries / borders to ensure HR learnings and best practices are shared on a consistent and regular basis through regular meetings and trainings
- Mentor and build capacity of ENA in-country HR staff through remote management learning opportunities and engagement
- Coordinate regional or HQ-led HR activities across the multiple operational hubs
- Consolidate and provide analysis and recommendations on monthly and quarterly Strategic HR Metrics
- Collaboratively design learning and development strategies, programs and tactical projects to address specific needs derived from evidence-based assessments
- Foster remote management excellence through modeling of and training on best and innovative practices
- Regularly travels to country programs to provide in-person HR leadership, support and/or technical trainings
Regional/International HR Generalist Support
- Serve as the “front-line” HR generalist to provide technical HR advice in response to regional staff policy inquiries, requests, basic employee relations issues and exit management
- Provide HR orientation for new employees and support supervisors in creation of robust on-boarding plans
- Design quarterly regional learning and development plans
- Deliver IRC Way compliance and code of conduct training to all regional staff
- Create, manage and update regional team organization charts, reports and files
- Manage regional HR intern/s ensuring high-quality learning through meaningful assignments
HR Project and Program Management
- Under guidance of Regional Director, liaise with global focal points in e-learning, recruitment, staff care and gender equality to devise and deliver initiatives in line with IRC’s Global HR Strategy and country program Strategic Action Plan (SAP) work plans
- Participate in the planning, delivery and implementation of global HR initiatives including HRIS, policies and procedures, monthly and quarterly metrics, compensation and benefits and other pilots and programs across the region
- Provide day to day support to HR Leads and practitioners with tools, templates, resources and information
- Co-coordinate and advance best practices for annual and mid-year performance management across the region
- Coordinate and serve as the primary regional focal point for IRC’s Talent Management initiatives and programs, utilizing metrics for continuous improvement
- Participate in employee engagement action planning and interventions with the aim of improving morale, team cohesion, learning and development and other prioritized areas
- Provide ad-hoc support for recruitment related projects in employer branding and marketing, diversification of and introduction of innovative recruitment sources, collection of candidate and hiring manager feedback and enhanced recruitment tools
- Review, analyze and approve country program international job position requests including compensation and organizational review; Provide recommendations, ensuring accuracy and consistency.
- Support IRC’s ENA nationalization strategy through application of holistic HR approaches
- Provide ad-hoc surge HR support during emergency and new grant implementation phases
- Review and co-design regional and country program HR policies
- Contribute to design and facilitation of regional HR Conferences and Capacity-Building workshops
Key Working Relationships:
Position Reports directly to: ENA Regional Director and initially, the Chief HR Officer as per IRC Management in Partnership model
Key Internal Relationships:
- Country program Team: HR Leads, HR practitioners, Country Directors. Senior Management Teams, Deputy Directors
- All Regional staff especially Regional Director and Deputy Regional Director and other Technical Advisors
- HQ HR Team
- Other Regional HR Directors and teams: close collaboration with other Regional HR teams on various areas such as Global Recruitment, Employee Relations, Talent Management, Staff Care, etc.
Key External Relationships: INGO counterparts; IRC legal counsel; HR associations and networks
- Proven acumen as an HR generalist including 6 – 8 years of experience in the areas of training and development, HR administration, compensation, policies and procedures, employee relations, organizational design and workforce planning
- Successful implementation of HR activities at a global or regional level working with multiple stakeholders, across cultures and at a range of organizational levels, and/or comparable HR experience in medium to large country programs ($10 - $50M+, 200 employees+)
- Demonstrated success as an HR professional in emergency response, conflict zones and/or humanitarian aid sector strongly preferred.
- Undergraduate study in HR, Business, International Relations or related field is required. MBA is a plus.
- Strong track-record of training and capacity-building including provision of one-on-one coaching, designing and delivering training programs, measuring efficacy and implementing systematic improvements
- Observance of a professional HR philosophy focused on creating solutions to tough problems and balancing necessary compliance/policy enforcement with a steadfast commitment to client service and support
- Comfortable delivering on strategic HR initiatives, tactical assignments, HR administration and project management – moving seamlessly from one to another on a daily basis
- Must possess a highly collaborative, inclusive, consultative and resourceful work style
- Outstanding interpersonal, presentation, verbal and written communication skills
- Ability to work within a highly matrixed and complex agency organizational structure and to adapt to shifting priorities
- Excellent project management and organizational skills including creation of detailed work plans and superior time management
- Advanced proficiency in MS Outlook, Word, Excel and PowerPoint, HRIS
- Ability to travel 25-50%
- Fluency in English, French and Arabic are a plus.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Work Environment: This is a national position preferably based in Europe (Germany , Greece, or Belgium), Serbia, Tunisia, Jordan or Lebanon. The role will require regular travel to Greece, Serbia and the Balkans, Germany, Italy, Libya/Tunisia and other locations as necessary.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
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