*fully remote position
Responsibilities
- Administrating, maintaining and supporting business SaaS applications and IT equipment;
- Establish and maintain an inventory of IT assets throughout the organization;
- Assist in inventory management, procurement and shipment activities;
- Install and configure software and hardware on different platforms (Windows, macOS, Linux);
- Set up user accounts for workstations & notebooks;
- Technical support ticket monitoring and creation on internal Service Desk platform;
- Monitor performance and maintain systems according to requirements;
- Troubleshoot issues and outages on IT equipment and SaaS platforms;
- Ensure security through access controls, backups and firewalls;
- Upgrade systems with new releases and models;
- Seek to identify and propose business and procedural improvements, both within the own department, and based on root cause analysis in the operational groups;
- Build an internal wiki with technical documentation, manuals and IT policies;
Requirements
- 3-5 years of experience
- Proven experience as a System Administrator, Network administrator or similar role;
- Familiar with ITIL or Agile methodology;
- Experience with databases, networks (LAN, WAN) and patch management;
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery;
- Familiarity with various operating systems and SaaS platforms;
- Resourcefulness and problem-solving attitude;
- Excellent communication skills;
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus;
We offer:
- An international and young team of start-up professionals
- Competitive salary package;
- Fully remote work
- Truly flexible working hours
- The working equipment
- An international and young team of start-up professionals
- Innovative working environment
Shyft Moving d.o.o.
Shyft is a technology and logistics company that is transforming the moving and relocation industry. Based in the SF Bay Area and with offices in Belgrade and Novi Sad - Serbia, Shyft is fundamentally changing the moving industry by bringing powerful software to help companies book more moves, increase conversions and deliver exceptional customer service. Shyft is redefining the relocation experience by developing exceptional user experiences, technology and solutions to relocate transferee’s…
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