ABOUT DIG SOLUTION
Got Moxie? Love connecting the dots? Then you belong to DIG SOLUTION award-winning team! As service the one of the top performing and independent mover in North America- ZIP Moving And Storage, we deliver superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around US….and the list goes on! DIG Solution actively seeks dedicated professionals ready to positively impact domestic and global communities.
DIG Solution places high standards on the care of its employees. DIG invests in each employee’s professional and personal growth. This level of commitment sets DIG apart from other companies – why not consider joining DIG Solution today!
We are looking for:
Moving Coordinator - Customer Service Representative
Belgrade
Description:
- The Moving Coordinator must be able to accept ownership, solve customer issues, complaints, and inquiries while projecting a professional company image.
- The compensation package includes a combination of base plus commission.
Responsibilities:
- Work collaboratively with other departments to ensure a positive and stellar customer experience.
- Refers leads to the outside sales team for jobs that require on-site estimates.
- Maintains relationships with customers to create opportunities for future and sustainable business.
- Professionally and thoroughly communicates all customer expectations to the Regional Managers and the operations/dispatch team as appropriate.
- Performs follow-ups and maintains information with the company’s proprietary software/operations management system.
- Attends all branch and corporate meetings.
Qualifications:
- Fluent in English is a MUST.
- 1-3 years of work experience in sales, telesales or customer service with the English speakers is a plus but it’s not required.
- Soft sales skills, sales-oriented person.
- Must possess strong communication skills with enthusiastic, friendly, and helpful customer service drive.
- Problem-solving skills with the ability to anticipate unforeseen problems.
- Strong work ethic and desire to be successful.
- Must be able to work shift 14:00 - 23:00.
Salary range: 80.000 - 110.000 RSD
Deadline for applications: 28.08.2019.
DIG Solution
- Bulevar Despota Stefana 115, Beograd, Srbija
- PIB: 110689476
- Matični broj: 64953893