Betagy LTD raspisuje oglas za poziciju NOC Technician (Operater u centru za nadzor hardvera i softvera). Za obavljanje ovog posla neophodno je dobro poznavanje jezika na kojem je oglas napisan. Ukoliko tekst oglasa ne razumete u potpunosti, savetujemo vam da razmislite da li je ovo pravi posao za vas.

Betagy

NOC Technician

(Operater u centru za nadzor hardvera i softvera)

Job description

We need a talented NOC Technician to join our round the clock support team. The role requires you to work in shift rotation (day, night, rest, off) which will include weekends. You will be supporting the Betagy Sportsbook and Virtual Games platform which drives our websites and provides sport events to hundreds of thousands of players worldwide. You will need to have good technical skills, an unyielding desire to make things right and be proactive in the monitoring of all production networks, servers, applications and services. The perfect candidate would have worked in a shift rotation role previously in a NOC environment. You should be familiar with Windows Systems, Web and system monitoring. Previous experience in the gaming industry will be considered highly advantageous.

We are an IT company setup by veterans in the iGaming industry. With years of experience behind us, we take pride in being an innovative company with big ideas. Our platform and expertise is a guarantee to be a perfect B2B provider for all operation needs: from player’s experience to regulatory requirements and anything in between.

A Day in the Life of the NOC Technician:

  • Provide timely response to all incidents, outages and performance alerts;
  • Categorize issues for escalation to appropriate technical/operational teams;
  • Perform basic troubleshooting and operational tasks such as deployment of patches and script execution;
  • Single-Point-of-Contact for all communication in relation to production issues;
  • Manage, maintain and improve ticketing system and surrounding processes;
  • Notify customer and third-party service providers of issues, outages and remediation status;
  • Other duties / projects assigned by management.

Knowledge, Skills and Experience Requirements:

  • Previous experience working in a similar support, working shifts environment;
  • User skills on Windows Systems and Web;
  • Basic skills with monitoring on RabbitMQ, Redis, NGINX, Azure AppInsights, SQL Server;
  • Network troubleshooting skills;
  • Ability to work on multiple tasks simultaneously and prioritize;
  • Written and spoken English;
  • Excellent interpersonal and communication skills.

Why work with us?

You will be part of an international team, contributing to steady Company growth and your professional development as well. We offer an exciting and challenging work environment, competitive pay and benefits package. Bearing in mind that today's technology develops with the speed of light, and that every day brings some new challenge, we are in constant pursuit of knowledge and development. We use knowledge that we have adopted to improve our product, and everything that others consider impossible, we see as another challenge and opportunity to discover the limits of our knowledge and abilities – if you want to be a part of this dedicated team, you’ve come to the right place!

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BETAGY LTD

We are an IT company setup by veterans in the iGaming industry. With years of experience behind us, we take pride in being an innovative company with big ideas. Our platform and expertise are a guarantee to be a perfect B2B provider for all operation needs: from player’s experience to regulatory requirements ... Pogledaj više.

Beneficije


  • BUILD YOUR CAREER PATH
  • TEAM BUILDINGS
  • PUBLIC TRANSPORTATION
  • FLEXIBLE WORKING HOURS
  • FOOD AND BEVERAGES
  • COMPANY EVENTS
  • international experience
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