TeslaWatt is a new and modern company in the field of hosting services. It owns a professional datacenter located in Nevada U.S. The company is looking to expand its capacities by securing another location in 2018. TeslaWatt currently has an offshore team in Europe.While we are a financially robust and established company, we are still as agile as a start-up and offer plenty of opportunities to gain responsibilities rapidly. To learn more about the company visit www.teslawatt.com.
We are looking for a:
Network Support Engineer
Work from home
Responsibilities:
- Handle customers calls politely, speak clearly and confidently at all times.
- Respond to all customers emails.
- Log all service desk interactions.
- Follow standard help desk procedures.
- Track and route break-fix incidents and requests and document resolutions.
- Stay current with system information, changes and updates.
- Document, track and monitor incidents to ensure a timely resolution.
- Inform management of recurring problems and escalations.
Requirements:
- Strong knowledge of NAT, DHCP and VPN technologies.
- 3 to 5 years of experience in an operational support role.
- Demonstrated hands on experience with routing and switching in a Cisco environment.
- Network documentation abilities with a working knowledge of Microsoft Visio, Word, and Excel.
- Active CCNA certification.
- TOEFL score 100 points or higher, not older than 24 months.
- Highly organized and be able to deliver on commitments.
- Master of Science or similar from technology faculty in Serbia.
Deadline for applications: 22.06.2018.
TeslaWatt
TeslaWatt is a U.S. data center headquartered in Nevada with staff in several cities including Belgrade. TeslaWatt operates in three different locations across the U.S. providing other businesses and individuals with data center hosting services and is happy to offer customers 5 years of operating crypto mining data center experience. The continuous expansion will allow TeslaWatt to offer even more advanced and reliable services to its customers. Please visit www.teslawatt.com for more…
Više o poslodavcu